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COMPLAINT REDRESSAL REGULATIONS
Consumer groups oppose Trai plan to scrap advisory panel for telecom complaintsConsumer advocates are pushing back against the telecom regulator's plan to eliminate the advisory committee for complaint appeals. They ar...- Dead insect in biriyani: Restaurant ordered to pay Rs 10,000 compensation and serve diner 2 fresh biriyani plates every Sunday for next 5 weeksA man in Puducherry received Rs 10,000 in compensation and Rs 3,000 for legal expenses after finding a dead insect in his biriyani. The con...
- Insurance CEOs’ pay now linked to claims and customer grievances: What it means for policyholdersInsurance CEOs’ remuneration will now partly depend on how well they treat policyholders, from settling claims to resolving complaints. A t...
- SC orders appointment of DERC chairperson, 2 members within two monthsThe Supreme Court has ordered the Delhi government's selection committee to finalize appointments for the Delhi Electricity Regulatory Comm...
- Claim settlement and grievance redressal related performance will determine the incentives of top executives of insurance companies: IRDAIn a significant policyholder-centric move, IRDAI has linked insurance executive pay to customer-centric metrics like claim settlement and ...
- Have NPS grievances? Expect quicker redressal soon as pension body proposes reducing resolution timelinesNational Pension System subscribers will soon experience quicker grievance resolution. The Pension Fund Regulatory and Development Authorit...
- Insurers resist as customer comfort weighs on exec payIndian insurers are opposing new rules for executive pay. The regulator wants to link compensation to customer service, not just profits. I...
- GRAP-1 imposed in Delhi-NCR: Full list of restrictions, bans and permitted activitiesDelhi-NCR has entered Stage 1 of the Graded Response Action Plan (GRAP) as air quality dropped to the 'poor' category with an AQI of 208. T...
- India’s invisible workforce gets a new safety net: Key labour reforms for migrant employees decodedIndia's inter-state migrant workers gain significant protections under new labour code rules notified on May 8, 2026. The Occupational Safe...
- Digital gold and silver players form self-regulatory body for greater consumer protectionIndia's digital precious metals industry has launched the Digital Precious Metals Assurance Council of India (DPMACI), a self-regulatory bo...
- Missed insurance claim submission deadline? Don't worry, you are still eligible for reimbursement. Here's whyA Bombay High Court ruling favored policyholders, stating insurers cannot reject claims solely for delayed document submission beyond the 9...
- Trai proposes fine up to Rs 50 lakh on telcos for improper handling of customer complaintsTelecom regulator TRAI is proposing a new system for telcos to handle customer complaints. Service providers must offer clear complaint reg...
- eGaming regulator takes charge, focuses on eSports registrationsIndia's new Online Gaming Authority of India is now operational. Its immediate focus is registering eSports companies and resolving player ...
- UK tenancy rule change from May 1, 2026: Landlords can no longer evict tenants through no-fault evictions, Here’s four other changes for tenants in the United KingdomThe UK's Renters' Rights Act, effective May 1, 2026, significantly overhauls tenant protections. Key changes include abolishing 'no-fault' ...
- Will your hospital bills fall with new IRDAI move? Know how policyholders will be impacted with the formation of this new panelPolicyholders facing rising premiums, slow claims, and opaque hospital pricing will soon see changes. IRDAI's new sub-committee aims to sim...
- You need more than lifting the corp veilThe National Consumer Disputes Redressal Commission has made a bold move by dissolving the corporate barrier between Ansal Properties and i...
- MIB action against TV channels declines after 2022 highThe ministry took 12 actions in 2024 and 2025 combined for violations of the Programme Code and Advertising Code, including four in 2024 an...
- Sebi asks bourses, depositories to launch online complaint redressal systemThe new system is intended to expedite redressal or disposal of investors' complaints as it would also obviate the need for physical moveme...
- 'Over 12K complaints against telcos for billing issues'Trai has received around 12,292 complaints against telecom operators relating to billing tariff, wrong charging and VAS in the last four ye...
- Trai to release complaint redressal guidelines this monthTrai is likely to come out with new consumer complaints redressal guidelines by the end of this month to help customers resolve grievances.
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