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CHATBOTS IN SURVEYS
BFSI firms set to see AI-led decision-making and real-time fraud detectionHowever, before large-scale adoption, companies need to address challenges around AI governance, infrastructure, and security
BFSI firms set to see AI-led decision making & real-time fraud detectionIndian banks and financial firms are increasingly using AI for critical tasks like fraud prevention and decision-making. While early adopte...
Robinhood opens platform to AI agents for trading, credit card purchasesRobinhood is introducing AI agents for its customers. These agents will autonomously trade stocks and make purchases using a virtual credit...
AI speaks every language. So why learn French anymore?As AI translation tools advance, universities grapple with the future of language education. While AI facilitates communication, experts ar...
Anthropic policy chief Jack Clark says, “AI will help make a Nobel prize-winning discovery within a year.”AI is rapidly evolving beyond a search engine, with predictions of Nobel Prize-winning scientific discoveries and AI-staffed companies with...
Banks must compete on customer experience to stay relevant: EY reportBanks must prioritize customer experience to stay relevant, evolving branches into 'phygital' advisory hubs, according to an EY India repor...
Trai proposes fine up to Rs 50 lakh on telcos for improper handling of customer complaintsTelecom regulator TRAI is proposing a new system for telcos to handle customer complaints. Service providers must offer clear complaint reg...
An old legacy lights up: AI takes on decades of tech debtHelping enterprises unshackle billions of lines of legacy code they are buried under unlocks opportunities for Indian IT. But firms, especi...
Accenture to roll out Copilot to all 743,000 employees in boost for MicrosoftMicrosoft's Copilot 365 AI assistant is now available to all Accenture employees. This is the largest enterprise deal for the chatbot. Acce...
Dating in the time of AI: Are you swiping right on a guy, girl, ChatGPT, or Gemini?AI is reshaping online dating, with many users now relying on tools to craft bios, messages and even real-time conversations, often creatin...
Yelp introduces an AI chatbot to help users sift local recommendationsYelp is launching an AI chatbot to help users sift through millions of reviews. This new tool aims to provide personalized recommendations ...
AI demand drives chipmaker TSMC's net profit to fresh recordGovernments and tech giants are pouring hundreds of billions of dollars into building new data centres that can run and train AI tools such...
Chatbots at the ballot box: AI skirts Brazil election rulesBrazil's electoral court banned AI chatbots from offering voting tips for the upcoming presidential election, aiming to prevent disinformat...
Why many Americans are turning to AI for health advice, according to recent pollsTurning to artificial intelligence tools for health advice has become a habit for Davis and many other Americans, according to a West Healt...
As AI use increases at work, many employees still choose not to use it: Gallup pollMost workers using AI report productivity boosts. Roughly 3 in 10 employees are frequent users of AI in their jobs, meaning they use it dai...
MoSPI gets real with artificial intelligence: Surveys to use chatbotsThe Statistics Ministry is adding Artificial Intelligence to its work. AI chatbots will be used in important surveys. This will give policy...
We asked ChatGPT for legal advice - here are five reasons why you shouldn'tA survey by the Law Society, the Legal Services Board, and YouGov in 2023 revealed that two-thirds of respondents faced legal issues in the...
68 pc of cos believe AI in HR raises overall job accuracy: ReportThe report by HR solutions provider Genius Consultants is based on an online survey with over 825 organisations spread across sectors inclu...
67.1% believe AI will be frequently used in Indian real estate: SurveyOver 150 Industry leaders participated in the survey and 67.1% of respondents have suggested that AI & ML will be frequently used in Indian...
Consumers think AI will steal their privacy: SurveyAs many as 58 per cent of people surveyed do not feel comfortable with companies using AI to access their data to personalise and improve t...