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CAB SERVICE COMPLAINTS
Court orders Uber to pay over Rs 50,000 to customer for failing to provide cab to airport, resulting in missed flightUber India was held accountable for a driver's failure to pick up a passenger. The passenger missed their flight due to the delay. The cour...
In bizarre bike snatching, Rapido Captain left stranded as customer speeds awayA Rapido bike rider, referred to as a Captain, has lodged a complaint with the Panjagutta police in Hyderabad, asserting that a customer wh...
Ola ordered to compensate customer for charging full fare on incomplete rideOla Cabs has been ordered to reimburse a customer who was billed for a full ride despite their journey being curtailed. The Hyderabad Distr...
Hyderabad: Ola Cabs ordered to pay Rs 95,000 compensation for overcharging customerThe complainant, Jabez Samuel was billed and forced to pay Rs 861 for a 4-5 km journey which should not have cost more than Rs 200. Accordi...
Over 8,700 complaints registered against cab aggregators on service deficiency, says governmentThe Centre on Wednesday informed the Lok Sabha that it has received 8,740 grievances reported against the cab aggregators for deficiency in...
CCPA issues notices to Ola, Uber for unfair trade practicesIn a meeting held on May 10 with cab aggregators, the government had warned of strict action unless they improve their systems and redress ...
Meru Cabs moves CCI against Ola, UberAlleging that the aggregators are disrupting the market by putting in huge sums of foreign investor money, the company said it has filed fo...
Govt doesn’t want to play by Ola’s ‘Convenience Fee’The State Transport Authority, too, has held that cab aggregators have “no right to charge passengers anything other than the transportatio...
Court summons Ola, Uber as accusedThe court's order came while allowing the plea of NGO, Nyayabhoomi, seeking prosecution of the three firms under various provisions of the ...
Court to pass order on plea against Ola, Uber on MondayThe matter would come up on July 31 as Metropolitan Magistrate Abhilash Malhotra, who was scheduled to pass the order today, was on leave.
Court to pass order on July 29 in plea against Ola, UberMetropolitan Magistrate Abhilash Malhotra said he would pronounce on July 29, the order on the complaint by an NGO seeking summoning of the...
Consumer panel rejects plea against Uber, Ola for overchargingThe petition was filed against ANI Technologies Pvt Ltd, which runs Ola, Uber India Systems Pvt Ltd and Serendipity Infolabs Pvt Ltd which ...
Delhi government to introduce new policy to regulate app-based cab services on May 10At present, since these app-based cab services are not registered with Delhi’s transport department so no action can be taken against them ...
Uber brings back surge pricing in Delhi, CM Arvind Kejriwal warns of strong actionWhen contacted, an Uber spokesperson confirmed the development saying that suspension of surge pricing was only a "temporary" measure.
New policy to rein in app-based cab companies like Uber, Ola and others: Gopal RaiTransport Minister Gopal Rai said government has started working out modalities of the policy which will soon be made public.
Delhi government cracks whip on Ola, Uber, impounds 18 cabs"We impounded 18 cabs of Ola and Uber last evening after receiving complaints of overcharging from commuters. Most of the cabs belong to Ub...
CCI exonerates Ola and rival Uber in complaint filed by Meru CabsThe CCI had previously rejected separate complaints filed by Mega Cabs and Meru alleging predatory pricing by Ola and Uber.
CCI rejects complaints of unfair practices against Ola, UberCompetition Commission has rejected allegations of unfair business ways against taxi hailing apps Ola and Uber after finding no evidence of...
Five cases against online cab companies under CCI lensIn April this year, the fair trade regulator had ordered a detailed probe against app-based radio taxi service operator Ola Cabs for allege...
Uber Mumbai executive Shailesh Sawlani assaultedKK Tiwari, union leader (auto-taxi wing) of Swabhiman Sanghatana, allegedly slapped Shailesh Sawlani, general manager of Uber in Maharashtra