Genpact unit on sale, may get bids from Hexaware & MphasisL&T Infotech also in fray to take over Headstrong, a capital markets domain specialist, acquired by Genpact seven years ago in a $550-milli...
BPO firms with Indian operations have a 3-step plan to manage anti-offshoring waveThe deeper truth for Brown’s constituency — it’s not any one country taking away US jobs. It is technology, specifically, the automation of...
BPO industry adds lowest number of jobs in 7 years: ReportExperts attribute the fall in numbers to focus on efficiencies and march of technology in firms once known just for call center operations.