Milind Chandwani, an IIM graduate, took the wheel of a cab at 3 a.m. in Bengaluru when he realized the driver was too drowsy to drive safel...

New ride-hailing platforms are trying to address gaps left by market leaders in customer service and driver satisfaction, say industry exec...

In May, Ola launched the pilot programme of Prime Plus to select users in Bengaluru. The new premium service offers top cars and drivers an...

The service will initially be available for select customers in Bengaluru starting Sunday.

While falling earnings hurt cab drivers, poor service irks the costumers.

Experts suggest such strikes are temporary and an issue that unions enforce every few months, hoping to obtain higher wages.

Naik, president of Maharashtra Navnirman Vahatuk Sena, a driver union in Mumbai, close to 60,000 cabs will go off the roads in Mumbai alone.

The department has fixed minimum and maximum fares for four different categories of taxis, depending on the price of the vehicles, on top o...

The venture is an initiative of the cab drivers’ association backed by the party and Kolkata-based startup TYGR, which will provide technol...

Employees associated with the driver experience teams indicate challenges dealing with a further backlash from the drivers in the coming mo...

Under the new regulations, app-based taxi operators may get enough leeway to rejig fares within a set fare band.

The Softbank backed company has been locked in a close battle with San Francisco headquartered Uber for marketshare in the cab aggregation ...

The move is seen as the govt’s way of forcing aggregators like Ola to fall in line, and obey the latest set of regulations notified for app...

On Thursday , a day after the official announcement about capping fares at Rs 19.50 for AC cabs and Rs 14.50 for non-AC cabs, both Uber and...

"If companies like Uber, Ola are providing us good business and ensuring a healthy income, what is the problem in moving away from autos."

This could mean the death of autorickshaws. Cab aggregators TaxiForSure and Ola will soon introduce Tata Nanos as part of their fleet, and ...

"Nothing drives an entrepreneur more than rewards," said Anand Subramaniam, director for marketing communications at Olacabs.