IndiGo faces strict directives from the Ministry of Civil Aviation. All passenger refunds for disrupted flights must be completed by Decemb...

Air India's CEO, Campbell Wilson, recently discussed the airline's operational performance. He stated that incident rates are normal consid...

Indian musicians are worried about Air India's rule on carrying large musical instruments as cabin luggage and the widespread mishandling o...

An Air India worker was filmed mishandling a passenger's valuable musical instruments. The incident sparked criticism on social media, with...

Can't find your luggage at the airport? No worry, we got you covered!

According to the release, the airline has introduced colour-coded pouches for elderly pilgrims to carry their boarding passes and brightly ...

Indian fliers' top three complaints continue to contain reports of missing and/or mishandled baggage. On the flip side, airports say delays...

Failure to load the bags onto the aircraft, tagging errors and technical issues were cited by sources in the airline industry as some of th...

IndiGo allegedly manhandled the luggage, causing it to tear during flight from Madurai to Pune; some items misplaced

These systems could also generate insight into the patterns of baggage movements that would enable airlines to deliver bags more effectivel...

The improvement in baggage handling has been attributed to increased investment in technology, which has resulted in an estimated saving of...

Earlier this month, Sitharaman reached Cairns for the G20 summit without her baggage since Air India unloaded it in Melbourne instead of Sy...

Blogger couple and avid travellers Gustasp and Jeroo Irani write about terminal wanderlust. "Be confident that mishandled luggage can be tr...

The IGI airport may rank among the best in the world but passengers are not happy with the services as seen in the large number of complain...

Airlines across the world saved a whopping USD 460 million in 2009 on account of over 23 per cent drop in mishandling of air passengers' ba...

One thing the recession has accomplished for Americans: It's taken some of the hassle out of flying.

The aviation industry saved over $800 million globally last year on reduced compensation and other related costs related to mishandling of ...