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AIR TRAVELER GRIEVANCES
Supreme Court bats for rationalisation of airfares, asks Centre to provide relief to peopleThe Supreme Court has taken a stand on air travel pricing, urging the government to implement fairer airfare practices. Observing substanti...
In the age of parasocial fame, nepo kids are the new comfort TVCelebrity families now offer a shared reference point in a fragmented world. The public emotionally inhabits these lives, finding reassuran...
Suspect in White House press dinner shooting wrote anti-Christian manifesto, Trump saysA suspect, identified as Cole Tomas Allen, was arrested at the White House Correspondents' Association dinner after firing a shotgun at a S...
Airline loses bag with sacred items; Indian passenger to get Rs 1.19 lakh compensationAn Indian airline has been ordered to pay Rs 1.19 lakh to passengers for losing checked-in baggage containing sacred items and costly cloth...
Iran-Israel war: India activates passenger help desk as flight cancellations riseThe Ministry of Civil Aviation has activated its Passenger Assistance Control Room to help travellers affected by flight suspensions to and...
Civil aviation ministry's 24x7 control room seeks to address passengers' issues promptlyThe civil aviation ministry has launched a 24/7 Passenger Assistance Control Room. This center, staffed by officials from the ministry, DGC...
Consumer Affairs Ministry receives around 100 complaints over IndiGo ticket cancellationsThe consumer affairs ministry has received about 100 complaints regarding IndiGo ticket cancellations and refunds. These complaints have be...
DGCA tariff monitoring unit to be strengthened as government targets high airfares: Aviation ministerThe government is actively addressing high airfares by strengthening the DGCA's tariff monitoring unit to prevent opportunistic pricing. Mi...
Supreme Court seeks reply from govt, others on plea against abrupt airfare hikesThe Supreme Court is seeking input from government officials and aviation regulators following a complaint lodged by a social activist. The...
Govt calls meet with airline, travel portal execs on Nov 8"These complaints are just the tip of the iceberg. We have called a meeting on November 8 to discuss these consumer grievances with all air...
Govt to meet officials of airlines, travel portals to discuss consumer grievances on Nov 8"These complaints are just a tip of the iceberg. We have called a meeting on November 8 to discuss these consumer grievances with all airli...
In India, most complaints by flyers are about harassment by airline staffAn official document lists out the complaints filed by passengers with the civil aviation ministry.
Government launches upgraded version of AirSewa digital platform for air passengersAround 12,000 complaints have been dealt with through AirSewa, Minister of State for Civil Aviation Jayant Sinha said.
Link Air India staff evaluation to customer feedback: StudyIt was conducted by the Quality Council of India for the Ministry of Personnel, Public Grievances and Pensions, following recommendations o...
Airlines account for 63 per cent of complaints in AirsewaCivil Aviation Minister Ashok Gajapathi Raju had on November 25 last year rolled out AirSewa portal and a mobile app for enabling grievance...
Soon, use 'air seva' portal to lodge your complaints against airlines or airportsAir travellers will be able to register their complaints on this portal. “A mobile app for `air seva' is also being developed and flyers wi...
Send feedback on airport experience via Airports Authority of India's new appAirports Authority of India, Amritsar launched a mobile-based application to enable passengers send their feedback about travel experience.