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Contact Centre Automation: The Winning Strategy for 202213 Jan, 2022, 05.25 PM IST
- AI at work: 25 per cent digital workers may use virtual employee assistants by 2021Examples include Amazon's Alexa for Business helping employees delegate tasks.14 Feb, 2019, 10.43 AM IST
- 25 per cent digital workers to use virtual employee assistants by 2021: Report“We expect VEAs to be used by an increasing number of organisations over the next three years,” said Annette Jump, senior director at Gartn...13 Feb, 2019, 04.30 PM IST
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