A Mumbai resident's Uber experience took an unexpected turn when the driver politely declined the ride to Hiranandani, citing insufficient ...

The department also said Uber and its drivers illegally charge cleaning fees for service animals, and cancellation fees to riders who are d...

Uber's updated terms for auto rides, starting February 18, emphasize its role as a technology platform connecting riders with independent d...

Two rival ride-hailing platforms announced on Thursday options allowing Parisian women to order a car driven by a female driver in a bid to...

New ride-hailing platforms are trying to address gaps left by market leaders in customer service and driver satisfaction, say industry exec...

The company has been piloting this programme in Delhi-NCR, and is now rolling it out in more cities. This comes at a time when the cab aggr...

Meet the septuagenarian chauffeur who has become a master of selectivity, sharing his unique journey to earning an impressive $28,000 in a ...

While sources aware of the development said that Uber has shelved any plans to bring back Pool for the foreseeable future, Group Rides, wit...

Ride-hailing major Uber on Thursday introduced a new feature where riders in India can opt to sync their air travel plans with the platform...

"In light of coming out of the post pandemic era fuel price increases, we have gone ahead and through a very thoughtful process of hearing ...

The company said it had done a pilot project in May on the same which yielded encouraging results in the reduction of trip cancellations. T...

Customers often face cancellations after drivers on ride-hailing platforms like Ola and Uber either refuse to travel to the location of the...

Following the social distancing norms, Uber will not allow passengers to sit in the front, with only two passengers at the back.

Uber drivers in the United States, Canada, India and most of Europe and Latin America will not be allowed online if they are not wearing a ...

Pradeep Parameswaran, Head of Central Operations, India, Uber said that the company is thrilled to announce something that driver partners ...

The move to impound vehicles prompted several drivers working for app companies to protest and go off roads, hitting cab services in the Na...

Uber drivers in India peeved against its policy of no 24-hour helpdesk and delayed payments; customers complain of no call centre support.