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UBER CUSTOMER COMPLAINTS
From setbacks to second wind, what next for Ola and Bhavish Aggarwal?Ola Electric is struggling to revive its position after a sharp fall in market share, financial stress and operational challenges. Founder ...- Taxi-hailing apps accused of scheming with Uber to inflate pricesThe lawsuit alleged the arrangements have led to "uniform or near-uniform pricing" between Uber rides and taxis booked using Uber or the de...
- Ola denies claims of fare disparity for iPhone, Android phone users amid CCPA investigationOla has clarified that it does not engage in differential pricing for rides based on users’ mobile operating systems. This follows a notice...
- Court orders Uber to pay over Rs 50,000 to customer for failing to provide cab to airport, resulting in missed flightUber India was held accountable for a driver's failure to pick up a passenger. The passenger missed their flight due to the delay. The cour...
- Uber introduces new tools to address unfair drivers' account deactivationsRide-hailing platform Uber is introducing new features to address unfair deactivations, and drivers and couriers will request an additional...
- Meru Cabs moves CCI against Ola, UberAlleging that the aggregators are disrupting the market by putting in huge sums of foreign investor money, the company said it has filed fo...
- Centre warns cab aggregators of strict action for unfair trade practices"We have asked them to improve their system and redress the consumer complaints otherwise the competent authority will take strict action,"...
- CCPA gets several consumer complaints against cab aggregators; calls meeting next weekCiting a few examples, Khare said the regulator has received many complaints of alleged unfair trade practices, including cab drivers forci...
- Uber says cooperating with law-enforcement agencies for the Mumbai incidentSources said that Uber did not share the information over the phone since it is a protocol within the company to only respond to written qu...
- ASCI pulls up HUL, Dabur, Uber, others for misleading adsThe Customer Complaints Council (CCC) of Advertising Standards Council of India (ASCI) received 319 complaints during the month of October.
- Uber accused of 'rape denialism' by victim of India assaultThe lawsuit comes on the heels of Uber Chief Executive Officer Travis Kalanick's announcement that he will take a leave of absence and the ...
- ASCI upholds complaints against 42 advertisement campaignsAdvertising industry watchdog ASCI has upheld complaints against 42 out of 79 campaigns in December for misleading advertisements.
- CCI rejects Meru Cabs' complaint against UberMeru had alleged that Uber was following the practice of predatory pricing in Kolkata market and was able to offer low prices as Uber had r...
- Uber adds panic button, tracking feature to mobile app in IndiaIn December, Uber’s newly hired head of global safety Phil Cardenas had said that he was exploring new ways to screen drivers globally.
- Police urges US woman to file complaint against Uber driver Shiv Kumar YadavPolice contacted her on Twitter and said that she can lodge complaint with them in this connection. However, till late evening, she has not...
- Former Uber driver charged in US with manslaughterSyed Muzzafar was charged yesterday in a California court with misdemeanour vehicular manslaughter.
- US woman Nidhi Shah had also complained against Uber's driver Shiv Kumar YadavIn a series of tweets on micro-blogging site Twitter, Shah posted pictures of the taxi receipt and of her email complaint to Uber.
- Delhi Government bans Uber, says it is misleading customersUber is "misleading customers" by offering them Taxis with All-India permits that cannot ply in Delhi from point-to-point ferrying customer...
- Indian startups vex as foreign cos bypass RBI security checkStartups are asking for payment security rules imposed on them by the RBI to be extended to foreign entrants offering similar services
- Indian radio cab operators Meru Cab, Easy Cabs allege FEMA violation by Uber; say flouting RBI norm on credit card transactionsIndian radio taxi providers alleged that the San Francisco startup Uber stores passenger creditcard details on its system.
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