Freshworks’ market cap stood at $13.56 billion compared to Zendesk’s $12.1 billion — a decline of 16% since Oct. 28 when Zendesk announced ...

The Tata Group, which recently boosted its consumer internet play with the acquisitions of BigBasket and 1mg, and a minority investment in ...

Also in today's ETtech Morning Dispatch: TCS, Infosys, Wipro and Tech Mahindra are kicking off covid vaccination drives; Social media is In...

Haptik will act as the frontline of customer service to automate answering routine queries and improve first-response time for businesses t...

Freshworks has indeed come a long way. Here's what makes the business software company click.

WhatsApp's Business for API will let companies send you confirmation messages for a cost.

Shared workspaces provider finalises one more location in Bengaluru, 2 in Delhi.

At Freshdesk, Rao was responsible for all non-R&D aspects of the company's operations.

This analysis is based on a multinational survey of 7,010 individuals, with an average of 1,000 consumer respondents in different geographi...

In an effort to find the next big thing in India's startup ecosystem, ET Magazine reached out to some of the sharpest minds in venture inve...

Local galleries are hoping that the new, younger generation of tech executives follow in the footsteps of Gates and Ellison and turn their ...

SoundCloud's new Berlin headquarters are spacious and modern, with concrete floors that give it an urban, industrial feel.