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TRAI TELECOM COMPLAINTS
Cable, DTH vs streaming: Battle lines drawn at Trai over FAST TV rulesIndia's old television distributors and new digital companies are in a regulatory fight. The debate is about whether internet-delivered TV ...18 May, 2026, 05.00 PM IST- Trai proposes fine up to Rs 50 lakh on telcos for improper handling of customer complaintsTelecom regulator TRAI is proposing a new system for telcos to handle customer complaints. Service providers must offer clear complaint reg...07 May, 2026, 10.43 PM IST
- Trai imposes penalty worth Rs 150 cr on telecom operators for failure to curb spam calls, messagesTelecom regulator Trai has imposed a Rs 150 crore penalty on operators for failing to curb spam calls and messages, a move challenged by th...05 Jan, 2026, 06.54 PM IST
- Not yet apprised of govt's decision on telecom ombudsman: TRAI to DoT"However, TRAI has not received any communication from the Government in this regard," the letter said.17 Feb, 2019, 12.22 PM IST
- Trai moves Supreme Court against TDSAT order on predatory pricingThe regulator has also said that telcos will have to provide services to all subscribers availing the same tariff plan in a non-discriminat...02 Jan, 2019, 07.12 PM IST
- Ombudsman to ensure seriousness in complaint handling by telcos: Trai Chairman RS SharmaThere is no doubt in my mind that the current architecture of complaint redressal in the telecom space is not adequate, and therefore the p...03 May, 2018, 05.10 PM IST
- Trai floats paper on setting up Ombudsman for user complaintsTrai has also asked stakeholders to give their opinion on whether there is a need for setting up a separate, independent and empowered stru...28 Jul, 2016, 06.47 PM IST
- Airtel, Vodafone attract most complaints on service qualityAs per data shared by Manoj Sinha "regarding poor services and call drops received by Trai", nearly 1/3rd complaints received in H1 2016 ar...20 Jul, 2016, 04.11 PM IST
- Trai to ask DoT to set up an ombudsman to address consumer complaintsTrai Chairman RS Sharma recently told ET that consumers today have very few options to get their grievances over quality of services addres...20 Jun, 2016, 01.46 AM IST
- Most operators are not meeting call drop benchmark: TraiTrai officials said they will write to Department of Telecom for amending the Trai Act to give it powers to impose penalty on telecom opera...01 Jun, 2016, 03.16 PM IST
- 'Over 12K complaints against telcos for billing issues'Trai has received around 12,292 complaints against telecom operators relating to billing tariff, wrong charging and VAS in the last four ye...12 Feb, 2014, 05.22 PM IST
- Trai relaxes penalty norms on pesky callsTelecom operators will not be penalised for up to 50 complaints received against them in a week for pesky calls and SMSes originating from ...03 Dec, 2013, 03.05 PM IST
- Bharti Airtel leads in consumer complaints on billing, tariffOn the redressal of complaints, Deora said the Trai Act, 1997 does not envisage the handling of individual consumer complaints by the telec...01 Mar, 2013, 04.49 PM IST
- Trai receives 2,140 complaints against operators in Apr-JuneThe government today said telecom regulator Trai has received 2,140 service related complaints against operators till June in 2012-13 fisca...12 Dec, 2012, 03.59 PM IST
- 41,000 complaints against telecom operators in April-SeptemberMost of the complaints filed with the DoT were against state-run telecom companies MTNL and BSNL. among pvt operators, RCom topped the char...30 Nov, 2011, 04.23 PM IST
- TRAI to issue complaint redressal guidelines in 3-4 weeksTrai had asked all service providers to set up compliant centres within 60 days of implementation of the proposed Telecom Consumer Protecti...18 Nov, 2011, 10.50 PM IST
- Trai to release complaint redressal guidelines this monthTrai is likely to come out with new consumer complaints redressal guidelines by the end of this month to help customers resolve grievances.15 Nov, 2011, 03.46 PM IST
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