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TELEMARKETING CALL CONSENT
Consent creation in client service callsCustomer call recordings in India lack true consent. Companies record calls for quality checks, but customers have no choice. This data col...- Govt issues draft guidelines to curb unsolicited biz messages, calls; seeks public commentsConsumer Affairs Ministry seeks public comments on draft guidelines to curb unsolicited and unwanted business communications like promotion...
- COAI hopes Consumer Affairs Ministry's draft guidelines will help tackle pesky callsThe Consumer Affairs Ministry's draft guidelines, supported by COAI, aim to tackle unregistered telemarketers. Telecom Regulatory Authority...
- How to block irritating marketing spam calls, activate Do Not Disturb (DND) on Jio, Airtel, ViDespite several measures by Trai in the past few years, the problem of pesky telemarketing calls and messages has remained as it is. Howeve...
- Mobile users unlikely to get relief from pesky calls, text messages soon, say telco executivesSenior industry executives said a possible solution to the pesky calls problem is for either the Telecom Regulatory Authority of India (Tra...
- Trai sets May 1 deadline for telcos to review detect system for barring pesky calls, unwanted SMSesThe Telecom Regulatory Authority of India (Trai) has also called for further tightening of the registration exercise of principal entities ...
- Trai chairman Vaghela to meet telcos on March 27 to discuss ways to stop pesky commercial callsTrai’s meeting will explore a multi-pronged approach to address the problem through technical solutions, regulations, directions and close ...
- Pesky calls: Trai to launch a digital consent authorisation platform soonIn 2018, Trai had mandated telecom operators to deploy blockchain-based DLT systems to reduce spam calls and messages - or unsolicited comm...
- Trai flooded with complaints of pesky calls, messagesThe development has prompted the regulator to expedite fresh steps to curb the menace. For starters, a Joint Committee of Regulators (JCOR)...
- Trai raps telcos for delaying registration of private, govt-owned telemarketersAbout two years ago, the Telecom Regulatory Authority of India (Trai) had issued rules, making it mandatory for telcos to seek subscriber c...
- Trai scraps rule that mandated 100 SMSes at discounted ratesThis means operators will have a free hand in fixing charges for such bulk SMSes by non-commercial users, and Trai's practice of forbearanc...
- Trai mulls scrapping dual pricing of text messagesThe Telecom Regulatory Authority of India (Trai) said on Tuesday there’s no longer any need to restrict the number of text messages allowed...
- Blockchain fight against spam may not be landslide victoryTelecom Regulatory Authority of India mandated telcos to adopt blockchain or Distributed Ledger Technology that allows only registered user...
- Tech Mahindra, Microsoft join hands to curb pesky callsBased on blockchain technology and built on Microsoft Azure, the solution aims at mitigating the issue of unsolicited commercial communicat...
- Trai overhauls rules on pesky calls, spam messages; spells out obligation of telcosThe regulations provide for registration of senders, registration of headers, and, more importantly, registration of subscribers' consent.
- COAI flags concerns on Trai's draft pesky call norms; seeks cost-benefit mathTrai has sought tightening of the rules around unwanted telemarketing calls and messages, and proposed penalty of up to Rs 76 lakh per mont...
- New pesky calls, texts rules to allow consumers take better control: Trai’s SharmaIn September 2017, Trai had come out with a consultation paper and sought views from the stakeholders to curb unsolicited commercial commun...
- Trai proposes use of blockchain technology to curb pesky calls, SMSThe new technology based norms will record all communication between subscribers and entities, capturing customer consent for information a...
- Trai moots robust mechanism to end pesky calls, seeks industry viewTelemarketers were directed not to send messages, even to consumers who had not opted for receiving such messages, between 9 pm and 9 am.
- Trai issues paper to review do-not-disturb normsAcknowledging that the current system has failed in checking such calls and messages, Trai issued a consultation paper on Thursday.
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