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SWIGGY CUSTOMER SERVICE
Swiggy launches dedicated food safety helpline, in-app channel for customers to report order-related concernsSwiggy has introduced a dedicated helpline and an in-app channel for food safety concerns. Customers can now report issues by calling a spe...- Slice’s big valuation cut; Betting networks under lensSlice Small Finance Bank has raised fresh funding at less than half its previous valuation. This and more in today's ETtech Top 5.
- ET Startup Awards 2026 | Startup of the Year: Street-smart Groww outruns regulatory odds to claim top prizeWith the win, Groww joins the likes of Urban Company, Lenskart, OfBusiness, Razorpay, Zomato, Zerodha, Delhivery, Swiggy, Oyo, Freshworks a...
- Shiprocket lifts off: The fire that fuels the new logistics engineShiprocket’s strong stock market debut reflects surging investor confidence in India’s tech-driven e-commerce infrastructure. As rapid D2C ...
- Swiggy shareholders approve proposal to become Indian-owned and controlledSwiggy shareholders have approved proposals enabling the company to become Indian-owned and controlled, including changes to board appointm...
- Razorpay launches AI model trained on four billion paymentsRazorpay has launched an AI foundation model to enhance online payment success. This advanced system improves fraud detection and payment r...
- Post Chandrasekaran, the head that wears the Tata crown won't rest easyAs N. Chandras ekaran prepares to step down, Tata Sons faces a pivotal succession dilemma. The new chairman will take the reins of iconic b...
- Accel raises $550 million for India, keeps early-stage focus as AI reshapes deal flowThe Silicon Valley-headquartered VC firm is betting on India’s IPO-led liquidity opportunity. Accel aims to invest early and help companies...
- Festive rush: Quick commerce firms to hire 35-40% more temp workers, demand surges for tech-savvy talentQuick commerce platforms anticipate hiring thirty to forty percent more temporary workers this festive season. This surge reflects increase...
- Ola Electric Q1 loss narrows; Swiggy makes amendsOla Electric posted an improved June-quarter performance as deliveries picked up. This and more in today's ETtech Top 5.
- ETtech Explainer: Can premium beauty, quick commerce drive Nykaa's next phase of growth?In the June quarter, the company outlined plans to strengthen its premium beauty portfolio through acquisitions like Aminul, a D2C (direct-...
- Shiprocket trims IPO size; Google's AI leadership shake-upShiprocket is set to launch its IPO after lowering its issue size. This and more in today's ETtech Top 5.
- Anthropic taps Amazon Bedrock for Claude's local data processingAnthropic will soon offer in-country inference for its Claude AI models in India. This means customer requests will be processed on Indian ...
- HDFC Bank launches new savings accounts for senior citizens, women: Check features and benefitsHDFC Bank introduced two new savings accounts for specific customer groups. The Specialé Senior Citizen Savings Account offers security and...
- Bengaluru hoteliers seek meeting with Swiggy CEO, repeat Aug 15 boycott threatThe latest move comes amid growing friction between restaurant associations and food delivery platforms over commissions, discounting polic...
- Flipkart may launch food delivery mid-August, mulls commissions of up to 11%: SourcesFlipkart plans to launch its food delivery service in Bengaluru mid-August. The company is considering restaurant commissions of up to elev...
- Competition poses no risk to food delivery, company in a strong position: Swiggy“We believe our competitive position in food delivery is durable with no near-term risks to the underlying growth trajectory. We have been ...
- Swiggy trims losses in Q1; IT's comeback rallySwiggy delivered improved Q1 earnings with a narrower loss and higher revenue. This and more in today's ETtech Top 5.
- Bengaluru hotels threaten Swiggy boycott from August 15Bengaluru hotels will suspend business with Swiggy from August 15. They demand transparency in payment statements and opt-out options. Unau...
- Ownly eyes multi-city expansion as Swiggy, Zomato backlash growsOwnly has onboarded around 25,000 restaurants so far and is seeing an average order value (AOV) of Rs 200-220, roughly half that of incumbe...
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