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SWIGGY CONSUMER COMPLAINTS
Swiggy Instamart gets 9 FSSAI notices following customer complaints on contaminated food, milkIndia's food regulator, FSSAI, issued nine notices to Swiggy Instamart. These notices followed multiple consumer complaints alleging unsafe...
Shopping without searching: The Agentic AI future Amazon, Swiggy and Zepto are building in IndiaAI's influence on online shopping is rapidly growing, with agents now completing tasks like purchases. Major platforms like Amazon, Swiggy,...
Zomato drops pricing clause after pushback, source saysEternal's Zomato app has 24 million consumers and 300,000 listed restaurants. As demand for food delivery boomed, Eternal shares have more ...
ETtech Explainer: Why Zomato and Swiggy want the NRAI out of the confidentiality ringThe Delhi High Court has issued notices to Zomato and the CCI after the NRAI challenged its exclusion from a confidentiality ring in an ant...
IT minister Priyank Kharge asks ecommerce, quick commerce to get their act togetherThe minister said he has been getting complaints about AI chatbots trapping customers in a cycle of uncertainty. In a post of X, Kharge nam...
Restaurant body NRAI to approach CCI against Zomato, Swiggy over 10-minute food delivery appsZomato-owned Blinkit and Swiggy recently launched standalone apps named Bistro and Snacc, respectively. The National Restaurant Association...
Competition Commission seeks more info from complainant on allegations against quick commerce companiesThe Competition Commission of India is awaiting further details on a complaint alleging anti-competitive practices by quick commerce firms....
Swiggy, Zomato in a soup as CCI probe finds duo violating antitrust normsThe Competition Commission of India (CCI) has found food delivery giants Zomato and Swiggy in violation of antitrust regulations. The inves...
Hyderabad court orders Swiggy to pay Rs 35,000 for charging Rs 103 delivery feeRanga Reddy's District Consumer Disputes Redressal Commission ruled against Swiggy for inflating delivery distances and overcharging Emmadi...
Retail group seeks antitrust probe of quick commerce companies Swiggy, Blinkit, ZeptoIn a letter dated Oct. 18, All India Consumer Products Distributors Federation (AICPDF), which represents 400,000 retail distributors of ma...
Quick commerce companies may face action for not giving expiry dateThe Indian government plans to crack down on quick commerce companies like Zomato's Blinkit and Swiggy Instamart for not displaying mandato...
Predatory pricing & deep discounting by Q-Commerce to impact brand value: AICPDF to FMCG makersThe All India Consumer Products Distributors Federation (AICPDF) has urged FMCG companies to monitor the impact of deep discounting by quic...
10-minute delivery firms may be in trouble for alleged unfair business practicesThe Department for Promotion of Industry and Internal Trade has referred a complaint by the All India Consumer Products Distributors Federa...
Swiggy told to pay Rs 1,000 for failing to refund Rs 104, court says mental harassmentSwiggy court-directed to compensate consumer for mental harassment due to a cancelled order, refund remaining amount with interest, and pay...
Vegetarian woman finds meat in veg biryani, sparks outrage on social mediaA vegetarian woman ordered biryani rice with aloo from Swiggy, an Indian food delivery platform, but found a piece of meat in it. She share...
Domino's India may shift business away from delivery firms Zomato and SwiggyThe disclosure was made by Jubilant FoodWorks, which runs the Domino's and Dunkin' Donuts chain in India, in a confidential filing with the...
Govt asks Swiggy, Zomato to submit plans for improving complaint redressalThe direction was given during a meeting chaired by consumer affairs secretary Rohit Kumar Singh with major e-commerce food business operat...
Flipkart lands a biggieFrom Flipkart's new funding to Paytm shareholders giving a go-ahead for its upcoming IPO and WhatsApp's new privacy policy problem, here's ...
CCI rejects unfair business complain against SwiggyThe complaint claimed that customers are generally unaware of the rates charged by of a particular restaurant in offline mode and thus, can...
Food delivery platforms go the extra mile for last-mile fleetSwiggy said it is taking proactive measures to help minimise the chances of spread of the coronavirus, and that it is training its delivery...