Swedish buy now, pay later firm Klarna made a strong NYSE debut, with shares jumping nearly 15%. Opening at $52, a 30% premium, the stock c...

The Swedish buy-now-pay-later company Klarna made its highly anticipated public debut on the New York Stock Exchange Wednesday, the latest ...

Klarna’s bold AI experiment has backfired, forcing engineers and marketers into customer support roles after its chatbot failed to handle r...

As the AI wave accelerates, many organizations are prematurely downsizing their workforce to cut costs and ride the automation hype. While ...

An internal email stated that employees are also required to attach or cite specific AI projects they have worked on, along with measurable...

Klarna is set to launch an unlimited mobile plan in the US for $40 per month, utilizing Gigs' platform and AT&T's network. This move aligns...

Corporate executives are using AI tools, such as Delphi and Tavus, to do a variety of tasks, such as uploading their written content, keyno...

Klarna AI layoffs have taken a surprising turn. The Swedish fintech giant, once praised for firing 700 employees and replacing them with ar...

With AI becoming more integrated across industries, some tech CEOs are now using digital avatars for earnings calls. Klarna’s Sebastian Sie...

Klarna is scaling back its AI-led customer service model after admitting it reduced service quality. The fintech firm is rehiring support s...

Klarna, the buy-now-pay-later firm, will increase human hires after AI customer service fell short of expectations. Despite cost savings fr...

Swedish fintech company Klarna is reversing its decision to replace human employees with AI after facing declining service quality. After l...

Klarna had net income of $21 million on revenue of $2.81 billion for 2024, compared with net loss of $244 million on revenue of $2.28 billi...

Klarna, a fintech company, stopped hiring new staff due to AI's growing capabilities. The company's workforce shrunk from 4,500 to 3,500. C...

The January-June operating loss at the privately held (BNPL) fintech, which last made a full-year profit in 2018, was 2.01 billion crowns (...

The new round, which was oversubscribed four times and will make the "buy now pay later" firm the most valuable European startup

"The establishment of new businesses continues to be one of Stockholm's most important success factors," says Olof Zetterberg.