U.S. shoppers spent a record $11.8 billion online, up 9.1% from 2024 on the year's biggest shopping day, according to Adobe Analytics, whic...

AI tools powered a record Black Friday online spending spree in the US, reaching $11.8 billion. Globally, AI influenced $14.2 billion in sa...

Salesforce projects online spending between November 1 and December 31 to rise 2.1% to $288 billion, lower than a 4% increase to $282 billi...

Employees in India's IT sector work extreme hours, with 72% regularly exceeding the legal 48-hour work week limit, and about 25% clocking o...

Tcs share price: As part of this partnership, TCS has introduced three initiatives designed to improve sales efficiency, optimize field ope...

A Salesforce report reveals that 78% of Indian SMBs using AI have experienced revenue growth. These businesses are primarily using AI for c...

At least 64% of users are passing off AI as their own work, and as many as 41% of workers are inflating their generative AI skills and over...

India had the highest digital readiness score of 63 out of 100, with 72% respondents saying they were actively learning digital skills to p...

Salesforce India chairperson and CEO Arundhati Bhattacharya said the Covid-19 pandemic had accelerated Cloud adoption in India and that the...

99% of small businesses globally plan to offer contactless services even after the pandemic, in fact permanently, according to a Salesforce...

The report stated that businesses which were partially digital before the pandemic moved their operations completely online last year.

The fourth edition of the State of Service report found that 87% service decision makers in India say that they have invested in new servic...

This is lower when compared to the global average of 88% who felt that way.

The survey found that digital-forward SMBs are better equipped to handle market volatility. Over half the respondents said that they use a ...

Technology and advertising are the top criteria for budget allocations in b2b and b2c marketing.

Budgetary constraints and not enough use to justify the investment were the top two challenges towards the adoption of new technology.

While successful SaaS firms, such as Salesforce and Freshdesk, have made horizontal play in SaaS a strong focus, over the last 3 years, ver...