Food delivery platforms Ownly and magicpin are seeking greater market share in India. Both platforms report increased restaurant participat...

The discussions, led by Swiggy CEO (food marketplace, dineout & crew) Rohit Kapoor, chief business officer (food marketplace) Sidharth Bhak...

Among the key assurances, Zomato agreed that restaurants and darshinis would have the choice to opt into promotional and discount campaigns...

Choosing how to pay abroad can significantly affect the cost of an international trip. From forex markups and exchange rates to card accept...

Can merchants legally charge customers extra for credit card payments? The Reserve Bank of India regulates these payment systems and card a...

The latest move comes amid growing friction between restaurant associations and food delivery platforms over commissions, discounting polic...

Bengaluru hotels will suspend business with Swiggy from August 15. They demand transparency in payment statements and opt-out options. Unau...

India's food regulator has mandated that beverage brands discontinue the 'energy drink' label. This directive entails a compliance period o...

South Africa is becoming Africa's digital hub with expanding data centres. This growth, however, raises concerns about electricity and wate...

Emerging as the digital powerhouse of Africa, South Africa's expanding data centers play a vital role in reinforcing national security and ...

Taco Bell customer traffic plunged after a parasite outbreak in the US linked to shredded iceberg lettuce triggered thousands of cyclospori...

A proposal to introduce a merchant discount rate (MDR) on UPI transactions above ₹2,000 for businesses with annual turnover of ₹1-1.5 crore...

Customer dissatisfaction in queues stems from rank, not just wait time. Being last in line increases switching and abandonment rates signif...

AI agents are transforming brand-consumer relationships. The authors explore how brands must adapt to a new retail environment in which con...

AI's influence on online shopping is rapidly growing, with agents now completing tasks like purchases. Major platforms like Amazon, Swiggy,...

Phonographic Performance (PPL India), representing over 500 music labels, has officially received registration as a copyright society under...

Reliance Industries is building India's sovereign AI backbone. The company is partnering with Google and Meta. New AI-powered applications ...