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RAIL MADAD HELPLINE
Passenger's earbud tip gets stuck inside ear on moving train; what Indian Railways did next left him pleasantly surprisedA passenger travelling on the Kaveri Express received medical assistance after a wireless earbud’s silicone tip got stuck in their ear duri...- Diwali train tickets 2026 booking starts: Want a confirmed berth? Check how to book tickets in advance & whether your busy route has special trainsDiwali train tickets 2026 booking starts: Diwali 2026 train ticket bookings commenced on September 6 for the festival, which will be celebr...
- Railway hack of the day: Dirty coach, broken AC or staff problem? Here’s how to raise a train complaint quickly on Rail MadadRail Madad provides a digital solution for train and station complaints, allowing passengers to easily report issues by entering their jour...
- Northern Railway September 2025 update: Full list of restored trains, new stoppages, & timing changesNorthern Railway will restore several trains from September 2025. This will ease passenger travel. Key trains like Pooja Express and Swaraj...
- Viral Video: Passenger calls 139 to complain about overcharging Rs 5 for water bottle; Railways orders refund, fines caterer Rs 1 lakhIndian Railways fined a catering service Rs 1 lakh. A passenger was overcharged for a bottle of water on the Pooja SF Express. The passenge...
- Railways enhances security measures for passengers amid festival rushIndian Railways is intensifying safety measures to guarantee secure travel during Diwali and Chhath. Enhanced inspection protocols and awar...
- Odisha Train Accident: Helpdesk set up at Bhubaneswar Municipal Corporation to assist victimsThe help desk has been set up at BMC-ICOMC tower, Satya Nagar Bhubaneswar to facilitate family, friends, and relatives of deceased people a...
- Odisha Train Accident: Check out helpline numbers for assistance and supportIn a tragic incident in Odisha's Balasore, three trains collided, resulting in one of the deadliest train accidents in India. Approximately...
- Railways received over 40 lakh calls on its helpline numbers in 5 years: GovtThe Indian Railways received more than 40 lakh complaints and requests for help on its helpline numbers in the last five years, the governm...
- Indian Railways: Now you can lodge your complaint using 'Rail MADAD' mobile appThe 'Rail Madad' app allows passengers to lodge complaints through mobile app/web platform and enables them to check real-time feedback on ...
- PM Narendra Modi announces 24X7 helpline for expatsSpecifically for Indians in Saudi Arabia, Modi announced the setting up of worker resource centres in Riyadh and Jeddah to provide them wit...
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