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RBI OMBUDSMAN SCHEME
RBI sharpens compliance norms, expands use cases of UPI-linked wallets for foreign visitors under draft PPI normsThe Reserve Bank of India has unveiled draft guidelines for prepaid payment instruments. These new rules aim to strengthen compliance and c...
Has RBI announced 'new rules' for exchanging old Rs 500 & Rs 1,000 currency notes?Social media claims about the Reserve Bank of India allowing exchange of old Rs 500 and Rs 1000 notes are false. The official website of th...
Rising pendency of grievances with RBI Ombudsman a concern: RBI launches two-month grievance redressal campaign from January 1, 2026The Reserve Bank of India is launching a nationwide customer grievance redressal campaign. This initiative begins on January 1, 2026, and w...
RBI weighs uniform compensation policy for consumer grievancesThe RBI is proposing a uniform compensation policy for all regulated entities and considering additional payouts for complaints resolved by...
RBI strengthens consumer grievance resolution: Banks’ internal ombudsman and RBI ombudsman system will be overhauledThe Reserve Bank of India is significantly enhancing its consumer grievance redressal system by revising its ombudsman scheme and extending...
Trouble with bank and can't find resolution? File a complaint against bank with RBI Ombudsman; who are eligible, when, where to fileRBI Ombudsman: Facing any issue with your bank? First try to solve it by filing a complaint, etc. If it is still not solved you may approac...
RBI ombudsman scheme can't be reduced to tantalising promise: Delhi HCThe Delhi High Court has criticized the "high-handed approach" of the RBI ombudsman in a complaint against a bank, stating that it erodes p...
Soon, file complaint against HFCs with RBI’s integrated ombudsmanRBI, in the annual report of ombudsman scheme, said that its consumer education and protection department is working towards extension of t...
Now you can take your unresolved credit score complaint to RBIThe Reserve Bank of India (RBI) has announced that individuals having issues with credit information companies such as CIBIL, Experian, Equ...
How the new One Nation One Ombudsman scheme of RBI will workThe current integrated scheme was prepared on the basis of the recommendations of the Committee set up by RBI to Review the Ombudsman Schem...
Ombudsman scheme to provide cost-free redress of customer complaints: RBIA centralised receipt and processing centre has been set up at RBI, Chandigarh for receipt and initial processing of physical and email com...
PM Modi launches two consumer-centric RBI initiativesPrime Minister Narendra Modi launches two consumer-centric initiatives by the Reserve Bank of India- the RBI Retail Direct Scheme and the R...
PM Modi to launch RBI's retail direct, integrated ombudsman schemes on FridayThese schemes, to be launched by the prime minister through video-conferencing, are aimed at deepening the debt market and improve customer...
RBI eases retail investor access to G-sec marketThe scheme offers a portal to invest in Central Government securities, Treasury Bills, State Development Loans and Sovereign Gold Bonds.
Ombudsman for digital payments is now liveRBI mechanism will provide free-of-cost redressal solution to customer grievances
RBI launches ombudsman scheme for digital paymentsThe RBI said that the new ombudsman will start working from the 21 existing offices of the Banking Ombudsman and work within the existing t...
Digital transaction failed? Now you can complain to ombudsmanThe RBI has announced setting up of ombudsman to look into the issue of failed digital transactions.
RBI launches Ombudsman Scheme for NBFCsIn a FAQ released by the RBI on the Ombudsman Scheme, RBI said for grievance redressal, the complainant must first approach the concerned N...
No deadline for resolving complaints by Banking Ombudsman: RBIThe number of complaints received by Banking Ombudsman across the country from January 1 to December 13 this year, was 87,683, the RBI said.
- Wanna appeal against Ombudsman's decision?
RBI has allowed bank customers to appeal against an ombudsman's decision to reject a complaint.