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PANKAJ GUGLANI
Mystery shoppers: The new way to check service standards and employee integrityWelcome to the covert world of the mystery shopper, whom hospitality chains, retail outlets, banks and several other consumer-focused busin...- Risk-taking takes back seat for acceleratorsAccelerators say they cannot waste their time and money on half-baked ideas, setting up a piquant clash in the world of startups and early-...
- Startups take unconventional hiring routes to ramp up employee headcountStandard methods such as advertising on job sites or getting a recruitment consultant on board are not for newly-founded firms.
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