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PACR OPERATIONS
Civil aviation min to upgrade AirSewa portal, tap AI for faster passengers' grievances redressalThe Civil Aviation Ministry is enhancing the AirSewa portal and integrating artificial intelligence into the Passenger Assistance Control R...- Air India and IndiGo partially resume flights on select long-haul routesPassenger complaints are being tracked through the Passenger Assistance Control Room (PACR), the ministry said. "A total of 559 grievances ...
- 357 flights cancelled amid Middle East crisis; 559 passenger grievances resolved, says aviation ministryThe civil aviation ministry is closely watching the Middle East situation. Airspace closures are disrupting international flights. Over 350...
- Iran-Israel war: India activates passenger help desk as flight cancellations riseThe Ministry of Civil Aviation has activated its Passenger Assistance Control Room to help travellers affected by flight suspensions to and...
- Civil aviation ministry's 24x7 control room seeks to address passengers' issues promptlyThe civil aviation ministry has launched a 24/7 Passenger Assistance Control Room. This center, staffed by officials from the ministry, DGC...
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