Cloud telephony essentially replaces a company's voice-calling operations from telecom providers with voice-over-internet protocol (VoIP), ...

Advertising company WPP has partnered with Hyderabad based cloud-telephony company Ozonetel to utilise its suite of branding services.

In India, a large number of solution providers utilising speech recognition and authentication are startups and growth-stage companies focu...

All hardware associated with traditional telephony can be done away with using softphones, hosted interactive voice response systems and ot...