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OMBUDSMAN COMPLAINT PROCESS
Digital gold and silver players form self-regulatory body for greater consumer protectionIndia's digital precious metals industry has launched the Digital Precious Metals Assurance Council of India (DPMACI), a self-regulatory bo...11 May, 2026, 08.24 PM IST- Missed insurance claim submission deadline? Don't worry, you are still eligible for reimbursement. Here's whyA Bombay High Court ruling favored policyholders, stating insurers cannot reject claims solely for delayed document submission beyond the 9...11 May, 2026, 01.56 PM IST
- Bank pays Rs 3.21 lakh compensation to customer for delay in credit card closure; know what RBI rules sayAs per the Reserve Bank of India, any failure on the part of the card-issuers to complete the process of closure within 7 working days shal...24 Apr, 2026, 08.27 AM IST
- Has RBI announced 'new rules' for exchanging old Rs 500 & Rs 1,000 currency notes?Social media claims about the Reserve Bank of India allowing exchange of old Rs 500 and Rs 1000 notes are false. The official website of th...20 Apr, 2026, 10.47 AM IST
- 58% surges in Insurance Ombudsman cases: 4 reforms to fix the backlog before it breaksThe Insurance Ombudsman serves as a guardian of trust for the industry and has resolved thousands of disputes for policyholders. But a grow...06 Apr, 2026, 11.50 AM IST
- Insurance ombudsmen, short-staffed, struggle with rising case loadsThe insurance ombudsman system in Mumbai is experiencing a rise in complaints, particularly in the health insurance sector. With several om...23 Sep, 2024, 12.19 AM IST
- Customer complaints with RBI Ombudsman up 68% in 2022-23Customer complaints with the Reserves Bank Ombudsman increased by 68% in 2022-23. Under RBIOS, the central bank handled 7,03,544 complaints...11 Mar, 2024, 09.59 PM IST
- Soon, file complaint against HFCs with RBI’s integrated ombudsmanRBI, in the annual report of ombudsman scheme, said that its consumer education and protection department is working towards extension of t...04 Jan, 2023, 07.25 PM IST
- How to file a complaint in Insurance Ombudsman: Here's the complete procedureThere are at present 17 Insurance Ombudsman across the country and any person who has a grievance against an insurer may make a complaint t...07 Sep, 2022, 12.47 PM IST
- How the new One Nation One Ombudsman scheme of RBI will workThe current integrated scheme was prepared on the basis of the recommendations of the Committee set up by RBI to Review the Ombudsman Schem...15 Nov, 2021, 09.54 AM IST
- Ombudsman scheme to provide cost-free redress of customer complaints: RBIA centralised receipt and processing centre has been set up at RBI, Chandigarh for receipt and initial processing of physical and email com...12 Nov, 2021, 04.37 PM IST
- PM Modi launches two consumer-centric RBI initiativesPrime Minister Narendra Modi launches two consumer-centric initiatives by the Reserve Bank of India- the RBI Retail Direct Scheme and the R...12 Nov, 2021, 12.25 PM IST
- PM Modi to launch RBI's retail direct, integrated ombudsman schemes on FridayThese schemes, to be launched by the prime minister through video-conferencing, are aimed at deepening the debt market and improve customer...11 Nov, 2021, 08.43 PM IST
- RBI eases retail investor access to G-sec marketThe scheme offers a portal to invest in Central Government securities, Treasury Bills, State Development Loans and Sovereign Gold Bonds.11 Nov, 2021, 06.16 PM IST
- Track Insurance complaints online, government amends ombudsman rulesIn a statement the finance ministry noted that under the amended rules, the timeliness and cost-effectiveness of the redressal mechanism ha...03 Mar, 2021, 11.08 AM IST
- How to complain to digital payments ombudsmanRBI has instituted a dedicated grievance redressal mechanism for digital payments-related disputes. 21 ombudsman offices have been set up f...11 Feb, 2019, 10.27 AM IST
- How to file a complaint with the banking ombudsmanHere are the steps you have to follow while filing a complaint with the banking ombudsman.07 Jan, 2019, 09.28 AM IST
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