Health insurance complaints doubled in 6 years, 80% of all grievances: Ombudsman reveals top claim rejection reasonsHealth insurance complaints have doubled in six years, now accounting for 80% of all grievances. Ombudsman calls for healthcare industry re...
08 Dec, 2025, 11.09 AM IST
Insurance ombudsman reforms: New penalties, online complaint system and appellate authorityThe Finance Ministry proposes major insurance ombudsman reforms. These changes aim to strengthen policyholder protection and improve claim ...
08 Dec, 2025, 10.46 AM IST
Have an insurance claim-related grievance? Here's how you can file a complaint with the Bima Lokpal, or Insurance OmbudsmanPolicyholders can approach the Bima Lokpal, or Insurance Ombudsman, to resolve their disputes with the insurer without incurring any costs....
13 Oct, 2025, 11.58 AM IST
Landmark HC ruling: Alcohol presence not a valid reason to deny motor insuranceThe Kerala High Court ruled that insurers cannot deny accident claims solely based on alcohol presence in the insured's bloodstream. The co...
08 Oct, 2025, 12.01 PM IST
Insurance Ombudsman reports: These health insurers top the charts with maximum complaints against themStar Health tops the list of insurers with the most complaints in FY23-24, as per the Insurance Ombudsman. The CIO (Council of Insurance Om...
01 Sep, 2025, 03.16 PM IST
Rs 2.8 lakh refund issued to insurance misselling victim, per NCDRC rulingIn the case of TATA AIA vs. Gyan Singh, the National Consumer Dispute Resolution Commission ruled that policyholders are entitled to a full...
24 Apr, 2025, 06.08 PM IST
Delhi HC imposes Rs 50K costs on insurance firm for denying cancer patient's claim, causing harassmentThe high court said the award passed by the insurance ombudsman, which had directed the firm to settle the complainant's claims, has to be ...
07 May, 2024, 05.25 PM IST
Guwahati: Insurance Ombudsman Office disposes 550 complaints in last fiscal yearThe Insurance Ombudsman Office at Guwahati caters to the needs of all seven states in North Eastern India, Assam, Arunachal Pradesh, Manipu...
11 Nov, 2021, 08.10 PM IST
View: Govt's move to have a charter of taxpayers is welcome but it needs strong executionThe reform potential of the charter will remain totally unrealised if old attitudes continue.
06 Mar, 2020, 06.18 AM IST
How to complain to digital payments ombudsmanRBI has instituted a dedicated grievance redressal mechanism for digital payments-related disputes. 21 ombudsman offices have been set up f...
11 Feb, 2019, 10.27 AM IST
Most life insurance complaints pertain to mis-sellingMis-selling is done by forging the proposer’s signature on forms or by selling long-term plans even though the proposer does not have the c...
14 Nov, 2018, 11.27 AM IST
‘Need to up the Rs 30 lakh-limit in insurance compensation’Coverage of Rs 1 crore is now common in case of term insurance.
14 Nov, 2018, 09.52 AM IST
Conflict of Interest allegations against BCCI consultant RP ShahThe complaint has been filed by independent journalist-cum-activist Niraj Gunde and Office of Ombudsman has asked BCCI to file reply in thi...
20 Jan, 2016, 05.12 PM IST
No deadline for resolving complaints by Banking Ombudsman: RBIThe number of complaints received by Banking Ombudsman across the country from January 1 to December 13 this year, was 87,683, the RBI said.
22 Dec, 2015, 05.11 PM IST
How to file a complaint against your bankFind out where to lodge your grievance and the steps you need to take to redress it suitably.
25 Jan, 2013, 04.44 PM IST
- Channels to resolve your grievances against insurance companies
Incidents of insurance companies trying to wriggle out of their commitment to the policyholders are not all that rare.
03 Nov, 2010, 02.50 AM IST
- How to make a hassle-free health insurance claim!
Getting health cover is not enough, it's important to read & understand terms & conditions of policy well to avoid any heartburn in future....
05 Jun, 2009, 05.46 PM IST