Trouble with bank and can't find resolution? File a complaint against bank with RBI Ombudsman; who are eligible, when, where to fileRBI Ombudsman: Facing any issue with your bank? First try to solve it by filing a complaint, etc. If it is still not solved you may approac...
28 May, 2024, 11.59 AM IST
RBI ombudsman scheme can't be reduced to tantalising promise: Delhi HCThe Delhi High Court has criticized the "high-handed approach" of the RBI ombudsman in a complaint against a bank, stating that it erodes p...
23 Oct, 2023, 04.10 PM IST
RBI streamlines Internal ombudsman scheme of banks, other financial institutions to help customersAs per the RBI governor, the consolidation of master guidelines will fine tune the redressal of customers' complaints. In November 2021, th...
06 Oct, 2023, 11.30 AM IST
Soon, file complaint against HFCs with RBI’s integrated ombudsmanRBI, in the annual report of ombudsman scheme, said that its consumer education and protection department is working towards extension of t...
04 Jan, 2023, 07.25 PM IST
RBI clarifies on the mode of receipt of complaints under Integrated Ombudsman SchemeThe Reserve Bank of India (RBI) on Wednesday clarified that social media is spreading misinformation concerning the Reserve Bank's Integrat...
10 Mar, 2022, 11.33 AM IST
Issues related to cards, net banking, fair practices top complaint grounds at banking ombudsman: RBIThe Reserve Bank of India (RBI) has released the Annual Report of the Ombudsman Schemes for the year 2020-21, which has been prepared for t...
12 Jan, 2022, 10.01 PM IST
How to file complaint under One Nation One Ombudsman scheme of RBI: Here's a step-by-step guideIn case you do not get a resolution within 30 days from the respective entity including its internal ombudsman or you are not satisfied wit...
18 Nov, 2021, 01.56 PM IST
How the new One Nation One Ombudsman scheme of RBI will workThe current integrated scheme was prepared on the basis of the recommendations of the Committee set up by RBI to Review the Ombudsman Schem...
15 Nov, 2021, 09.54 AM IST
Ombudsman scheme to provide cost-free redress of customer complaints: RBIA centralised receipt and processing centre has been set up at RBI, Chandigarh for receipt and initial processing of physical and email com...
12 Nov, 2021, 04.37 PM IST
PM Modi launches two consumer-centric RBI initiativesPrime Minister Narendra Modi launches two consumer-centric initiatives by the Reserve Bank of India- the RBI Retail Direct Scheme and the R...
12 Nov, 2021, 12.25 PM IST
PM Modi to launch RBI's retail direct, integrated ombudsman schemes on FridayThese schemes, to be launched by the prime minister through video-conferencing, are aimed at deepening the debt market and improve customer...
11 Nov, 2021, 08.43 PM IST
PM Modi to launch RBI's retail direct, integrated ombudsman schemes on FridayIn a statement on Thursday, the Prime Minister's Office (PMO) said the RBI Retail Direct Scheme is aimed at enhancing access to the governm...
11 Nov, 2021, 11.14 AM IST
Ombudsman for digital payments is now liveRBI mechanism will provide free-of-cost redressal solution to customer grievances
01 Feb, 2019, 08.07 AM IST
RBI launches ombudsman scheme for digital paymentsThe RBI said that the new ombudsman will start working from the 21 existing offices of the Banking Ombudsman and work within the existing t...
31 Jan, 2019, 06.51 PM IST
RBI launches Ombudsman Scheme for NBFCsIn a FAQ released by the RBI on the Ombudsman Scheme, RBI said for grievance redressal, the complainant must first approach the concerned N...
23 Feb, 2018, 10.22 PM IST
No deadline for resolving complaints by Banking Ombudsman: RBIThe number of complaints received by Banking Ombudsman across the country from January 1 to December 13 this year, was 87,683, the RBI said.
22 Dec, 2015, 05.11 PM IST
- ET in the classroom: Banking Ombudsman
The Banking Ombudsman Scheme provides an expeditious and inexpensive forum to bank customers for resolution of complaints relating to certa...
08 Jun, 2010, 04.15 AM IST