A CAG report reveals Indian Railways received over 100,000 complaints about water unavailability in train toilets and wash basins during 20...

Central Railway and Western Railway have advised passengers to bring their own blankets. They are also cleaning all coach fittings such as ...

The overseas affairs ministry, which recently shared the data on Indians studying in various corners of the world, found that the total num...

The Central Railway said that it has decided to release payments to the contractor of the onboard house keeping staff based on the feedback...

According to the contract, 30 per cent of a contractor's monthly penalties and incentives will depend on an overall score from passengers r...

Similarly, on board housekeeping service (OBHS) should attend to the complaints within 20 minutes. Besides, timelines have been suggested f...

KR in a statement issued here appealed to passengers to avail of the services and enjoy their travel in a clean environment.

Suresh Prabhu launched the "Clean my Coach" service on Friday whereby a passenger can request for a dirty coach to be swept and cleaned by ...

All premier trains including semi-high speed trains will be equipped with bio-vacuum toilets as per the Railways' plan for cleanliness and ...

To avail the service, a passenger of a running train would have to SMS CLEAN{space}10 digit PNR no to 58888 or enter the PNR no at www.clea...

Gowda assured, "Third party audit system of catering services will be in place shortly so that the quality is assured."

CAG has slammed Railways for not effectively implementing Railway Board's guidelines for mechanised cleaning of major stations

Bansal, on Tuesday, presented his maiden Railway Budget in the Lok Sabha announcing a slew of measures to improve passenger experience and ...

Mamata announced 12 new point to point, non-stop 'Duronto' trains, 57 new trains, extension of 27 trains & increase in frequency of 13 trai...