Freshworks Inc acquires ML and AI provider AnsweriQ for an undisclosed sumIt said this engagement AnsweriQ will help enhance customer servicing and comes on the heels of nearly 60% year-over-year growth in billing...
Indian tech firms are looking beyond traditional hubs to set up shop in the USAmerican headhunters also say that cities like Austin and Seattle are becoming technology hubs.
Freshworks, IIT-Madras in AI tie-upThe company will partner with IIT-M R&D centre to leverage its AI engine to provide advanced lead scoring capabilities for its customers.
Freshworks to tie up with IIT-MThe California-headquartered company will initially partner with the centre on how to leverage AI to provide advanced lead scoring capabili...
Freshworks bolsters Business Software Platform with customer success trackerFounder and CEO Girish Mathrubootham unveiled Freshsuccess at the Refresh 19 conference in Las Vegas on Wednesday.
Freshworks Inc’s billings jump 61% in Q2 on global expansionFreshworks has been introducing its customer engagement and associated software products across regions.
Freshworks sees the way forward in AI chatbotsFreshworks is tapping the need for an AI engine that can gather real-time behavioural data while it works across multiple communication cha...
Freshworks buys US-based NateroThis is the Indian SaaS unicorn’s first acquisition of a company with operations based out of San Francisco.
Freshworks acquires SF-based customer success company NateroNatero uses analysis of past behavior to create customer health scores that companies use to increase their customer base and retention rat...