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Can SMS chatbots be the next gen customer engagement platforms?Multiple businesses stress the need to adopt new channels of mobile engagement but continue to swear by the power of SMS. Its ubiquity, abo...- Trai likely to float discussion paper on OTT players like WhatsappIndia’s telecom regulator is likely to come out with a discussion paper on over-the-top (OTT) players, or apps, like Whatsapp and Viber.
- After RCOM, Vodafone slashes overseas roaming ratesOn Monday, Vodafone India slashed international roaming rates for the second time since June 2012.
- Surging smartphones sales in India may hit telcosSurging smartphone sales in India could prove to be a double-edged sword for domestic telecom operators in the long run.
- Cannibalism in telecom sector likely to get worse in long runSurging smartphone sales in India could prove to be a double-edged sword for domestic telecom operators in the long-run.
- Apps may prove to be a drag on telcos’ revenues in long runProliferation of apps, such as Skype or Google Hangout have the potential to threaten revenue and increase carriage costs for telecom opera...
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