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MEESHO VOICE BOT
Voice AI moves beyond scripts as Indian firms tap multilingual botsAI-powered voice assistants are transforming customer interactions across India, handling queries in multiple languages with unprecedented ...
Companies shift to human and AI approach for customer serviceEcommerce platforms are increasingly using AI chatbots for customer service, but many customers prefer human interaction, especially for co...
Meesho closes $550 million round; moves NCLT to shift domicileMeesho is now aiming to file the draft IPO papers in the second half of 2025 and a potential listing in 2026, contingent on the speed of NC...
Meesho launches GenAI-powered voice bot to provide 24x7 customer supportThe voice bot, rolled out last month, handles about 60,000 calls per day. It has slashed the cost per call by 75%, halved the average handl...
1mg is India’s 21st unicorn of 2022; TikTok hacked, over 2 billion user records stolenTata Digital, a wholly owned subsidiary of the Tata Group, acquired a majority stake (51-60%) in 1mg for a total deal size is in the range ...