Dressed in casual tees, executives visit merchants or place orders posing as customers to assess how services are delivered at each stage.

Companies such as eDabba, iPay and StoreKing are adopting a quasi e-commerce model to reach customers in rural areas where internet connect...

Ipay, via its brand Dukan Line, taps consumers who are unaware of e-retail or uncomfortable buying online due to lack of trust, or for want...

To identify & encourage emerging companies in the segment, Nasscom comes out with Emerge 50, a list of top 50 companies with innovative sol...

The transaction is mediated by the call-centre where the customers can handover cash to the retailer in exchange of the ticket printed on t...

Ganesh Krishnan has built and sold four successful businesses through recessions and booms.

Krishnan has been involved in startups in sectors ranging from IT and education to healthcare. Eventually, he wants to invest in a 100 star...