Despite the slowing down in growth rates, the industry has added about $24 billion revenue since FY 2016 and continues to be a net hirer.

Most large IT firms have increased office work hours to 9.5 hours. With commuting times of 1-2 hours each way, creating stress for employee...

"BPOs and KPOs deal with supply of manpower services and are covered under the Schedule (I) as establishments rendering expert services," g...

Growing at 40% in the last five years, Evalueserve claims to have one of the largest KPO operations in the world.

With concerns over the global economic situation, there is a rise in reverse brain drain by up to 30 per cent, according to experts.

Labour min has urged tightening of EPF rules to ensure that no industry in organized sector, including BPO, KPO services, are able to elude...

Specialists said sectors such as retail, telecom, hospitality, banking and outsourcing are likely to attract most of the female talent. Wom...

Copal Partners said that it has been named as number one Knowledge Process Outsourcing company in the latest edition of Black Book of Outso...

BPOs and KPOs here have started hunting for people proficient in Spanish, German, French and other foreign languages to support the cliente...

Satyam Computer Services is scouting for a sub-$50-million overseas acquisition in the KPO space to deepen its own BPO offering.

The growth story of knowledge process outsourcing industry in the state is witnessing a new sub-plot. Architectural designing outsourcing h...

Armed with latest software and growing offshore demands, architectural design KPOs are expanding their client-base in the US, UK and Middle...

The overseas-focused knowledge processing outsourcing (KPO) firms in India are now finding greener pastures back home too as there is incre...

It’s the sector that holds most promise in the outsourcing pie. And now a report predicts it’s poised for big times ahead.

India leads the pack for the most sought after destination for Knowledge Process Outsourcing and the KPO industry is estimated to generate ...

The world of finance is likely to face a big hole in its chartered accountants pool as more and more pass-outs are headed towards knowledge...

Following the footsteps of call centres, data processing and accounting firms, lawyers in Canada have begun outsourcing legal work to India.