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JEHANGIR GAI
What are Indian consumers most hassled about?India's top 1,062 listed companies cumulatively received over 48.4 million consumer complaints in FY23, 14% lower than in FY22, showed data...
Credit ratings need to get personal, scores don't reflect full pictureAdvancement in technology has raised the ability of credit data companies to access information about bank customers enhancing the dependab...
Will self-regulation of mutual fund distributors benefit investors?ET Wealth talks to experts to find out if Sebi's proposal to amend self-regulatory organisation rules for MF distributors and advisers will...
Maximum complaints to banking ombudsman in 2017-18 were about credit, debit cardsIf your bank’s internal grievance redressal mechanism is not up to the mark, you can approach banking ombudsman. However, ensure that you f...
How grievance redressal for insurance policies workPolicyholders need to understand how grievance redressal works and if a recourse is available from the IRDA.
Price of flat not relevant in case of claim for refund: Delhi State CommissionThe National Commission stated that value of the flat would have to be added only when the complaint is regarding possession, construction,...
Insurance companies liable if it charges premium for special coverageOnce premium is charged, the insurer can't disown its liable to avoid payment by taking shelter behind standard printed terms.
Product safety lowest in India among world's top 4 markets, yet brand rulesAgainst 44-65% of consumers in the other three countries who have had negative product safety experiences, the proportion in India is 84%.
Firm buying flat for own use can be treated as a consumerThe firm filed a complaint before the Maharashtra State Commission, seeking a direction to the builder to execute the agreement and pay com...
How banks flout rules in locker allotments by making customers invest in costly schemesThe voluntary code of conduct laid down by BCSBI explicitly states that banks “will allot lockers without linking it to placement of fixed ...
Consumers Protection Act fails to define commercial purposeThe Consumer Protection Act excludes services for "commercial purpose" from its purview, but does not define this term. This has lead to ch...
How not to fall prey to mis-sellingConsumers can deal with mis-selling by preventing it right at the purchase stage and, if the policy has been bought, by taking action again...
Claim service guarantee not reason enough to buy an insuranceThough such clauses can inspire confidence among policyholders wary of delays, they may not be of any real help in claim settlement, says P...
- Know your rights and responsibilities as a policyholder
Now that IRDA has come out with draft norms to regulate such issues, insured can hope for resolutions to many a sticky issue once they are ...
- Why it's important to scan your health policy
To know your rights, slash your expenses and avoid claim rejections, go through the terms and conditions of your medical plan.
- Know your policy before buying health insurance
ET suggests understanding clauses at the time of buying or renewing your policy to avoid conflicts and claim rejections.
- Why health insurance portability may be problematic
While portability offers greater choice to customers, certain grey areas need to be addressed before buyers can benefit from the change.
- How you can resolve your insurance grievances
Do you have a grouse against your insurance company? Here's what to do and whom to approach to redress your grievances.
- Now, 10.3% tax on cashless mediclaim
Patients to pay 10.3% service tax on every claim made using cashless facility. Delhi CM to look into cashless facility matter | NIC stays w...
- Insurance regulator set to define pre-existing illness
Insurance cos agree for clarity, but add they have enough evidence to back findings when they reject a claim. Health plans I Claim LIC bene...