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IVAN OSTOJIC
AI set to disrupt pricing models for business communicationAI is reshaping pricing models in call-centre and business messaging services, shifting from pay-per-message or seat models to outcome-base...- AI set to disrupt pricing models for business communication servicesCall centers are transitioning from pay-per-seat models to outcome-based pricing as AI adoption reduces manpower costs. Companies like Info...
- AI will eat up some jobs but also create many new opportunities: InfobipEfficient automation will create more employment opportunities than ever in the communication space, says Ivan Ostojic of Infobip. He expla...
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