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INSURANCE OMBUDSMEN
The safe keepers: Inside India's booming locker economyIndia’s locker economy is booming amid rising gold prices and household wealth. While banks remain the preferred repository, private vault ...- Policyholders left waiting: How ombudsman delays are failing insurance consumersPolicyholders face significant delays in insurance claim resolutions, with many waiting six months to over a year for their complaints to b...
- Health insurance complaints doubled in 6 years, 80% of all grievances: Ombudsman reveals top claim rejection reasonsHealth insurance complaints have doubled in six years, now accounting for 80% of all grievances. Ombudsman calls for healthcare industry re...
- Insurance ombudsman reforms: New penalties, online complaint system and appellate authorityThe Finance Ministry proposes major insurance ombudsman reforms. These changes aim to strengthen policyholder protection and improve claim ...
- ‘High claim ratio, but lower payouts’: Irdai raises concern over incomplete health claim settlements, says it is watching closelyIrdai is scrutinizing the discrepancy between settled health insurance claims and the actual amounts paid, as over half of ombudsman compla...
- Rising insurance grievances push IRDAI to propose internal insurance ombudsmen—but will it stay neutral on insurer payroll?To improve how insurance complaints are handled, IRDAI has suggested each insurer have an internal ombudsman. This aims to address the high...
- Insurance ombudsmen, short-staffed, struggle with rising case loadsThe insurance ombudsman system in Mumbai is experiencing a rise in complaints, particularly in the health insurance sector. With several om...
- Track Insurance complaints online, government amends ombudsman rulesIn a statement the finance ministry noted that under the amended rules, the timeliness and cost-effectiveness of the redressal mechanism ha...
- Insurers did not follow 20% orders of ombudsmanIrdai has said that it has not taken any disciplinary action against any insurance company so far for not complying with the order of the o...
- Banking, insurance, RERA: How to complain to financial ombudsmenET Wealth lists how you can file a grievance with banking, insurance and RERA ombudsmen.
- Insurers have too much say in picking ombudsmen“Insurance companies should have no role in the selection and administration of the insurance ombudsman…
- Life cover industry cuts complaints by 40%Overall the insurance industry witnessed a 34% decline in complaints to 1.72 lakh from 2.63 lakh in the year-ago period.
- Penalty proposed for violating insurance redressal normsInsurance Ombudsman has given feedback to the government for making a provision for penalising the insurance companies in case they are not...
- Reserve Bank of India to make incognito bank checksRBI officials will now visit bank branches incognito to find out if they are delivering on customer service and grievance redressal.
- Filing complaints with insurance ombudsmanAn individual who has a complaint pending with any life insurance or general insurance company, on matters related to life insurance policy...
- ICICI Bank to hire 6,000 people this fiscal for biz expansion: Chanda KochharMost of the recruitments will be at the entry level and will be done either directly or through institutes training graduates in banking an...
- FinMin proposes Rs 80k salary a month for insurance ombudsmanThe government has proposed Rs 80,000 per month salary for insurance ombudsmen on the pattern of high court judges, whose pay was revised l...
- Credit card woes take top slot in complaints registerComplaints about credit cards form a major part of the grievances received by banking ombudsmen in financial year 2008 (April-March), accor...
- Insurance products mulled in vernacularsThe Insurance Regulatory and Development Authority (Irda) on Tuesday said it is mulling developing insurance products in vernaculars.
- IRDA mulls insurance products in vernacularsThe Insurance Regulatory and Development Authority (IRDA) on Tuesday said it is mulling developing insurance products in vernaculars.
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