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INSURANCE OMBUDSMAN OFFICIAL
Insurance ombudsman reforms: New penalties, online complaint system and appellate authorityThe Finance Ministry proposes major insurance ombudsman reforms. These changes aim to strengthen policyholder protection and improve claim ...08 Dec, 2025, 10.46 AM IST- Unsure insurance: When health cover promises peace but delivers paperwork and panicHealth insurance policyholders in India are facing a surge in claim rejections and disputes, leading to a crisis of trust. Despite paying p...30 Nov, 2025, 07.07 AM IST
- Insurance Ombudsman reports: These health insurers top the charts with maximum complaints against themStar Health tops the list of insurers with the most complaints in FY23-24, as per the Insurance Ombudsman. The CIO (Council of Insurance Om...01 Sep, 2025, 03.16 PM IST
- Policyholders get only 45-80% of Covid bills“How can a hospital treat a patient without PPEs?” asked an official at the Insurance Ombudsman office . "We used to get a few cases last y...04 May, 2021, 10.20 AM IST
- Insurance policy holders can now make e-complaintsThe new rules notified through an official gazette also pave way for setting up a complaints management system to enable policyholders to t...04 Mar, 2021, 12.41 AM IST
- Track Insurance complaints online, government amends ombudsman rulesIn a statement the finance ministry noted that under the amended rules, the timeliness and cost-effectiveness of the redressal mechanism ha...03 Mar, 2021, 11.08 AM IST
- Govt may announce FRA in Budget, forum to deal with plaints of all financial services providersIndia’s existing consumer redressal system is fragmented and overseen by sectoral regulators such as the Reserve Bank of India (RBI) for ba...27 Jan, 2021, 12.28 PM IST
- Banks now liable for mis-selling insurance: Here is how to complain to banking ombudsmanRBI has widened the scope of Banking Ombudsman, to include deficiencies arising out of selling third-party products such as insurance by th...30 Oct, 2018, 04.16 PM IST
- 16 vacant ombudsman offices hit policyholdersThis January, the number might increase to 17, as the only insurance ombudsman currently in office in India — Ajesh Kumar from Noida — is s...16 Dec, 2017, 11.02 AM IST
- Insurance Council hires ex-industry officials to cut cost"At present, we are paying Rs 1 lakh per month on an average to those staff who have come to work with us on deputation from their parent o...13 Mar, 2016, 01.10 PM IST
- Important things to know as an insurance policyholderAfter a recent reprimand by the insurance regulator on improper handling of customer grievances, insurers may mend their ways. In the meant...18 May, 2015, 08.05 AM IST
- Civil Aviation to get Ombudsman body to look into all consumer complaintsThe Union civil aviation minister has asked for an Ombudsman to look into the complaints of people against wings under the ministry like Ai...12 Nov, 2014, 04.00 AM IST
- Gold coin, overseas trip promised to sell insurance policiesBuyers of insurance policies are promised gold coin, cash back, guaranteed return and in some cases a foreign trip by some private insuranc...07 Jun, 2013, 05.36 PM IST
- How policyholders can redress grievance onlineThe protection of policyholders' interest, it seems, is on the top of the agenda of the Insurance Regulatory and Development Authority (Ird...09 Nov, 2011, 02.39 AM IST
- How you can resolve your insurance grievancesDo you have a grouse against your insurance company? Here's what to do and whom to approach to redress your grievances.14 Mar, 2011, 03.52 AM IST
- Channels to resolve your grievances against insurance companiesIncidents of insurance companies trying to wriggle out of their commitment to the policyholders are not all that rare.03 Nov, 2010, 02.50 AM IST
- Ombudsman for telecom industryThe telecom industry will finally have an ombudsman on the lines of other consumer-driven sectors such as power, banking and insurance.25 Feb, 2007, 03.37 AM IST
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