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INDIAN RAILWAYS HELPLINE
Why Railways had to pay 10 times the ticket price as compensation to 4 passengers travelling: 'Mental, physical & economic harassment...'A consumer court in Bihar has held the Indian Railways responsible for failing to provide confirmed reserved berths to passengers after fou...- Railways to run second special train from Jammu's Katra to Delhi todayTo assist stranded tourists after the Pahalgam terror attack, Indian Railways will run a second special unreserved train from Katra to New ...
- All special trains from NDLS in the direction of Prayagraj will be run from platform number 16: RailwaysIn response to the stampede at New Delhi railway station, Northern Railway has implemented measures to manage the crowd, including designat...
- After Delhi stampede, several measures taken to avoid untoward incidents in future: RailwaysA day after a stampede at New Delhi railway station claimed 18 lives and injured several others, the railway ministry announced new measure...
- IRCTC Down: Users facing ticket booking problems; Here's 7 alternative ways to book train tickets onlineIRCTC Website down: The Indian Railway Catering and Tourism Corporation (IRCTC) faced a major outage on Thursday, preventing users from acc...
- Viral Video: Passenger calls 139 to complain about overcharging Rs 5 for water bottle; Railways orders refund, fines caterer Rs 1 lakhIndian Railways fined a catering service Rs 1 lakh. A passenger was overcharged for a bottle of water on the Pooja SF Express. The passenge...
- Railways releases online links for locating affected passengers. Here are linksThe family members/relatives/friends and well-wishers of the passengers affected in this unfortunate accident can identify using the link o...
- Odisha Train Accident: Check out helpline numbers for assistance and supportIn a tragic incident in Odisha's Balasore, three trains collided, resulting in one of the deadliest train accidents in India. Approximately...
- Indian Railways Destination Alert: Wake up call to prevent you from missing your stop at nightEvery day, countless individuals commute by train worldwide. The railroad goes above and beyond to ensure commuters are as comfortable as p...
- Railways received over 40 lakh calls on its helpline numbers in 5 years: GovtThe Indian Railways received more than 40 lakh complaints and requests for help on its helpline numbers in the last five years, the governm...
- What Indian Railways is doing to ensure passenger safetyDespite being the lifeline of the country, questions around safety have plagued the Indian Railways for decades. Train derailment, pedestri...
- Railways arrested 14 Rohingya refugees from a New Delhi-bound train in New JalpaiguriAs per the railways officials, the Alipurduar Security Control received a call from a passenger on the helpline number complaining about th...
- North Central Railway zone officers start helpline to help in delivery of essential itemsInspired by PM Narendra Modi's call for 'Vayam Rashtrey Jaagrayam' while announcing the extension of the nationwide lockdown on April 14, h...
- Amritsar train accident: Rail Minister Goyal says immediately returning from USAt least 52 people were killed and 72 injured Friday evening after a crowd of Dussehra revellers, who had spilled onto railway tracks while...
- Railways mulling to rent spaces for advertisementsWhile conducting the railway station's inspection, Puthia, instructed officials to ensure cleanliness of platforms and waiting rooms.
- Railway Budget 2015: Nationwide 24*7 helpline announced by Rail Minister Suresh PrabhuPresenting his maiden Railway Budget, Prabhu said that Rs 8.5 lakh crore will be invested in Railways over 5 years.
- Railway Budget 2015: Allotment for passenger amenities hiked by 67%Prabhu also said that more general class coaches will be added to benefit travelers.
- Railway Budget 2015: Will increase track capacity by 10% to 1.38 lakh km, says Suresh PrabhuStating that Railways has to keep a tighter control on costs, Prabhu said, "Railways will be able to raise finances via SPVs, partnerships."
- Railway Budget 2015: 17,000 toilets to be replaced by bio-toilets; stress on 'clean Railways'"We will make cleanliness a major initiative. We will engage private agencies & set up waste-to-energy conversion plants," Prabhu said.
- Rail Budget 2015: Railways to raise finances via SPVs, partnerships, says Suresh Prabhu"An all India 24*7 helpline 138 will be effective from 1/3/2015; Toll free No. 182 for security complaints," Prabhu said.
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