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INDIAN BPOS
Oil near $100, gold plateaus, AI fuels a global capex boom: Hitesh Jain on what investors need to knowHitesh Jain of Yes Securities outlines a market of ambiguity for crude oil, caught between geopolitical tensions and potential easing. He c...- From AI to subsidies: Bernstein’s candid open letter to PM Modi flags 8 critical fault linesGlobal brokerage Bernstein has cautioned India against becoming a mere user of future technology. The firm suggests that continued reliance...
- Beyond wage protest: Bureaucracy, compliance burden strain Noida-Greater Noida MSMEsIndustry stakeholders say legacy bureaucratic systems and entrenched administrative practices are undermining MSMEs’ momentum in the region.
- Competition, low tariffs force BPOs like Tech Mahindra, Intelenet, Firstsource to walk away from bleeding telcosSevere competition and nose-diving tariffs in the once-celebrated Indian telecom industry have squeezed margins out of business process out...
- BPOs should cash in on global slowdown: Nasscom president Som MittalGlobal conditions are looking challenging , but Nasscom believes this adversity offers opportunities rather than threats.
- No vertical limits: BPOs widen sectoral reachLarge BPO firms are widening their vertical or sectoral expertise to cater to the changing demands of the outsourcing industry.
- Low-cost hubs lure Indian BPOsKosovo, Jamaica , Puerto Rico, Sri Lanka, Bhutan, Colombia and Bangladesh are some of the new destinations looking to play a larger role in...
- Indian BPOs lose 'voice' to PhilippinesThe Philippines has also become the destination of choice for global firms, which in the past were big on India. Flashback 2009: Ten moment...
- A tax threat to Indian BPOsThe uncertainty created by the govt on business entities' tax liability threatens India's thriving outsourcing industry. India's top 10 BPO...
- Indian BPOs dial Eastern EuropeEastern Europe has gained favour with Indian companies which are looking to tap the specialised skills available there and address the grow...
- Rural BPO's next revolution in Indian IT industry: NASSCOMRural BPOs are the next revolution in Indian Information Technology (IT) sector to happen, as the industry gears up to achieve $50 billion ...
- Differentiating models next step for BPOsIf the first generation of BPOs was based on cheap labour and cost savings, and the second on getting better productivity, the third genera...
- Clients arm-twist BPOsIndian BPOs are being forced into signing harsh contracts which have zero termination notice periods.
- Are BPOs about low-end work?BPOs are perceived to be less complex, low knowledge level work that pays high.
- IT Act changing to plug BPO data theftsHere's something to soothe clients who've been in a tizzy following reports of data theft in Indian BPOs.
- BPO scams can happen anywhere in the world: UKEven as data security breaches continue to haunt Indian BPOs, the Information Commissioner’s Office - UK’s independent authority to protect...
- Indian BPOs now under UK glareAfter the US authorities, now the British authorities also are to inspect the operations of Indian BPOs.
- BPOs no more poor cousins to softwareAfter WNS, BPOs like EXL, Genpact plan to list their shares soon. WNS staff gained Rs 250cr from ESOPs.
- Now, US wants to audit Indian BPOsBPO cos working for US-based firms have fallen under OCC jurisdiction & will face inspection & auditing soon.
- Indian summers for BPOs?Even as the BPO bazaar rocks, biggies like Apple, PowerGen had to shut shops in India, analyse experts.
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