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INDIAN BPO FIRMS
AI disruption in Indian IT front-loaded, but long-term demand intact: Sushovan NayakIndian IT services face near-term AI-driven revenue pressure, estimated at 1-3%, impacting stock valuations. However, experts believe marke...
Uber's India data centre bet; Cyber cover meets AI riskUber will establish its first data centre in India with the Adani Group. This and more in today’s ETtech Top 5.
90% of mature AI adopters cut BPO spends, says Z47-OpenAI reportThe report, The India AI Edge: How India Uses AI, based on OpenAI’s India usage data and a survey of more than 100 CXOs, found that more th...
AI firms scout for startup buyouts to boost full-stack tech capabilitiesAI firms are actively acquiring startups to build full-stack capabilities as enterprises move towards large-scale AI deployment. This conso...
Aegis to buy Malaysian BPO company SymphonySymphony provides HR/payroll, contact management and financial solutions to over 3,000 firms across the Asia Pacific region.
Rising peso may bring good news for Indian BPOsBetween 2010 and 2012, the Philippine peso rose over 6%, while the Indian rupee depreciated 22%, making outsourcing services to Philippines...
Growth of platform BPO: Indian BPO firms re-invent business modelAn increasingly uncertain economic environment is catalysing the growth of platform BPO.
- Top 20 Indian BPOs' export revenue at $6 bn in FY '10: Survey
Though lower than the growth of 17% achieved in 2008-09 fiscal, export revenue of the top 20 BPO firms grew twice as fast as that of the to...
- Indian BPO firms forced to set up new global delivery centres
Indian BPO firms are tuning in to a global delivery model, doing the right thing from the right geography. Top acquisitions in BPO space | ...
- Scotland the nearshore destination for desi cos
With over 400 BPO companies, Scotland is emerging as a credible nearshore-cum-onsite destination in mainland Europe for Indian firms, given...
- Cos eye Scotland to service European clients
With over 400 BPO companies, Scotland is emerging as a credible nearshore-cum-onsite destination in mainland Europe for Indian firms, given...
- Indians write the BPO script in Philippines
Not only are domestic BPOs hiring Indians for their Philippine operations, MNCs with operations in Philippines, too, are relying on Indian ...
- BPOs eye tier II cities to cut costs
The surge in real estate prices & talent crunch in metros compelling $11 billion Indian BPO industry to now move to tier II cities in the c...
- Integrated IT, BPO deals hit with companies: Gartner
Indian buyers are more likely to outsource BPO and application outsourcing or IT infrastructure outsourcing to the same BPO service provide...
- Indian firms to help enhance China's BPO skills
In what could probably be the first of its kind venture, two Indian firms on Wednesday signed an initial pact with a Chinese industry body ...
- India's BPO export post 47% growth: Survey
Country's Business Process Outsourcing (BPO) firms have recorded a 47 per cent growth in exports during 2006-07 at Rs 20,890 crore, accordi...
- Drop in valuation makes BPOs attractive to PEs
Valuations of Indian BPO firms, among the most expensive globally, have undergone a correction since the beginning of the year making them ...
- Blackstone eyes HDFC's 50 per cent stake in Intelenet Global
The ownership of one of India’s earliest third party BPOs, Intelenet Global Services, is set to change hands yet again.
- Indian BPOs now under UK glare
After the US authorities, now the British authorities also are to inspect the operations of Indian BPOs.
- Capgemini to double headcount in India
Capgemini, a top consulting, technology and outsourcing company, plans to double its headcount in India to 10,000 by next year-end.