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IT BPM SECTOR
Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...
Global Markets: European shares edge higher with banks in the lead; the Middle East in focusEuropean markets saw a rise on Tuesday. Banking stocks led the gains, with Italian lenders drawing attention. Tech stocks stabilized after ...
Swiggy CEO on quick commerce space; India’s data centre surgeIn an interview, Swiggy group CEO Sriharsha Majety explained the outlook for the quick commerce industry and the shareholder vote hurdle, a...
Indians are driving most intensive AI applications: Anthropic India MDIndia is a global AI powerhouse, with users driving advanced applications and Claude.ai seeing its second-largest user base here. This surg...
Vertex Group acquires $4M digital CX businessThis move is part of Vertex Group’s robust growth agenda, which includes targeting more than two strategic acquisitions annually over the n...
Office market stabilising; vacancies to decline marginally, rents to rise: NuvamaOffice space vacancy in India is set to decrease slightly. Rental growth will improve as demand and supply trends balance. New office space...
Infosys reaffirms zero-tolerance policy amid Pune harassment claims; parallel investigation deepens in Nashik TCS caseIn an official statement, Infosys emphasised its commitment to employee safety. "Infosys maintains a zero-tolerance approach to any form of...
India’s office vacancy drops to 13.85% in Q4FY26, lowest since pandemic amid strong leasing demandOffice vacancy in India's top cities has reached its lowest point since the pandemic. This is due to companies returning to offices and Glo...
West Asia conflict may trigger layered stress on margins, liquidity in India's financial sector: EYIran War: Geopolitical tensions, especially in West Asia, are poised to significantly impact India's financial services. EY's analysis reve...
Digital deals, R&D spends aid IT sector clock 15.5% growth in FY22: Economic Survey 22-23The proportion of digital revenue as a percentage of total revenue has increased from around 26-28% in FY20 to 30-32% in FY22.
Hiring activity in India’s IT & BPM sector down 41% in September, shows Ciel HR surveyThe study titled ‘Latest Employment Trends in IT & BPM Sector’ shows that in Top 50 IT & BPM companies, hiring in September has declined by...
IT-BPM Sector to expand to Tier-III towns : ReportIT-BPM sector has been absorbing large office spaces through the last decade and a half. Its current share is estimated at more than 50% of...
IT-BPM industry to add 3.75 lakh jobs in FY22: ReportWith increased investments in the sector and rapid adoption of technology by enterprises in the country, the IT BPM industry is on a positi...
IT, engineering and manufacturing sectors drives office demand in IndiaThe total gross leasing of commercial office spaces in H1 2021 declined 22% in the first half of 2021, to 10.1 million sq feet across the t...
Indian IT-BPM sector saw recovery in revenue growth at 7.9% in FY20: Economic Survey 2020-21The Survey noted that the IT-BPM sector (excluding Hardware and e-commerce) had seen growth rates of 8.2% in 2017-18, 8.1% (2016-17) and 9....
Contraction in domestic revenue growth softened IT-BPM sector growth in FY19: SurveyOf the total $135.5 billion of exports of the IT-BPM sector in 2018-19, IT services accounted for 55%, and BPM and software products & engi...
IT-BPM employees will need new skills to survive: EY & Nasscom studyThe IT-BPM sector would hire at a rate of 3-3.5% a year, compared with the historical rate of 6%-6.5%, taking the total headcount to 4.5 mi...
IT-BPM sector increasingly becoming women-centric: NasscomIT-BPM sector is increasingly turning women centric as they constitute 51 per cent of entry level hiring and have a 50 per cent higher chan...
Economic Survey 2016: Protectionism impacting $143-bn India's IT-BPM sectorAccording to the report, tabled in Parliament by Finance Minister Arun Jaitley, the "alarming trend" of increased protectionism results in ...
IT-BPM seeks talent from other sectorsBeing one of the focus sectors in the Make in India campaign, industry experts expect IT-BPM to continue to thrive on the talent front in 2...