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IRDAI COMPLAINT PROCESS
The old health insurance model sees hospitalisation as an inconvenience, says Narayana Health's Viren Prasad Shetty; bets on managed care modelIt has been close to two years since Narayana Health’s wholly owned subsidiary, Narayana Health Insurance—which has adopted a ‘managed heal...- Insurance CEOs’ pay now linked to claims and customer grievances: What it means for policyholdersInsurance CEOs’ remuneration will now partly depend on how well they treat policyholders, from settling claims to resolving complaints. A t...
- PMLA court takes cognisance of ED case against Religare chair Rashmi Saluja, advocate Pratap VenugopalA Mumbai court has taken cognisance of a money laundering case filed by the Enforcement Directorate. The complaint names former Religare ex...
- Missed insurance claim submission deadline? Don't worry, you are still eligible for reimbursement. Here's whyA Bombay High Court ruling favored policyholders, stating insurers cannot reject claims solely for delayed document submission beyond the 9...
- Will your hospital bills fall with new IRDAI move? Know how policyholders will be impacted with the formation of this new panelPolicyholders facing rising premiums, slow claims, and opaque hospital pricing will soon see changes. IRDAI's new sub-committee aims to sim...
- 58% surges in Insurance Ombudsman cases: 4 reforms to fix the backlog before it breaksThe Insurance Ombudsman serves as a guardian of trust for the industry and has resolved thousands of disputes for policyholders. But a grow...
- Top 10 insurers with highest number of complaints in handling health insurance; Star, Care and Niva among top 3Recent findings indicate that health insurance providers are grappling with a surge in policyholder dissatisfaction. Star Health tops the l...
- ₹50,000 health claim rejected, policy cancelled for 'an error': User reveals how to challenge and win against insurance companiesInsurance claim rejection: A policyholder's ₹50,000 health insurance claim was initially rejected due to a clerical error, leading to polic...
- Star Health on IRDAI radar for health insurance claim settlement practicesThe Insurance Regulatory and Development Authority of India (IRDAI) has identified serious lapses in the claim settlement practices of Star...
- Rising insurance grievances push IRDAI to propose internal insurance ombudsmen—but will it stay neutral on insurer payroll?To improve how insurance complaints are handled, IRDAI has suggested each insurer have an internal ombudsman. This aims to address the high...
- Hospitals denying your health insurance covid cashless claim? What are your options?This is the eventuality for which people purchase health insurance so that they do not face difficulties during a health crisis. The regula...
- Irdai to revamp grievance redressal mechanism, plans to call it 'Bima Bharosa'The revamp will include an option of filing complaints in regional languages. This can be attributed to making the process of complaint red...
- How to complain against an insurance company: Here are 6 waysIf you are someone who wants to their grievance against an insurance company addressed, here is a look at various ways one can raise a comp...
- IRDAI looking for agency to manage its grievance redressal centreRegulator Irdai is looking for an agency to manage its multi-media grievance redressal centre with a view to address complaints of the insu...
- Insurers must tell hospitals about cleared claims in 1 hourInsurance Regulator and Development Authority of India (Irdai) has told insurers to communicate their cashless approvals for Covid-19 claim...
- Irdai asks insurers to issue Digilocker to policyholders to preserve documentsIn order to promote the adoption of Digilocker in the insurance sector, the Authority advises all insurers to enable their IT systems to in...
- You can soon store your insurance policy documents in DigilockerThe insurance regulator added that insurers should inform their retail policyholders about Digilocker and how to use it. Insurers are also ...
- Irdai scraps lopsided recruitment processIrdai wanted to fill 18 posts of managers, assistant general managers, deputy general managers and general managers through a February 2018...
- How grievance redressal for insurance policies workPolicyholders need to understand how grievance redressal works and if a recourse is available from the IRDA.
- How to complain against an insurance companyIf you are not satisfied with the resolution offered by the insurance company, the complaint can be escalated further to the Insurance ombu...
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