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IRCTC CONSUMER COMPLAINT
Man books retiring room through IRCTC by paying Rs 333 for western bathroom, ends up with Indian toilet in the room; court orders Rs 20,000 compensation- Train reaches destination 9 hrs late, passenger gets Rs 35,000 from Railways without proving any financial loss
- Tukaram Mundhe led-FDA ordered to pay Rs 5 lakh fine to a Pune sweet shop for suspending licence despite 98% compliance
- Senior citizen couple was denied full access to their reserved berths due to overcrowding; they pursued the matter against Indian Railways in consumer commission and won Rs 50,000 in damagesFamily bought reservation ticket to travel to Tirupati but due to overcrowding manyunreserved, waiting list and ticketless passengers occup...11 Aug, 2026, 04.08 PM IST
- Chocolate, juice, noodles, tofu, protein powder, cooking oil, water & more under FSSAI action; Here's which brands were called out for misleading claimsIndia's food regulator, FSSAI, has cracked down on numerous food businesses for making misleading claims on product packaging. Companies ar...26 Jun, 2026, 12.12 PM IST
- FSSAI issues notices to Bikanervala, Marico, Param Dairy on consumer complaints, law violationIn a social media post, Food and Safety Standards Authority of India (FSSAI) said it has issued notices to several food business operators ...19 Jun, 2026, 07.04 PM IST
- FSSAI asks Blinkit to explain consumer illness linked to curd orderIndia's food regulator FSSAI has asked quick commerce firm Blinkit for an explanation. This follows a complaint from a person who reportedl...31 May, 2026, 07.18 PM IST
- On their toes: Brands step up anti-counterfeit drive as fake products flood marketsCompanies are fighting a rising tide of fake goods. Brands from toothpaste to cigarettes are changing packaging and tightening checks. Coun...07 May, 2026, 12.18 AM IST
- IRCTC summons Amul over food quality in Vande Bharat trainIndian Railway Catering and Tourism Corporation has summoned Amul. This follows a passenger complaint about insect parts in curd served on ...28 Mar, 2026, 09.46 AM IST
- Tatkal ticket mystery solved: IRCTC may have found the dirty tricks behind train ticket fraud, blocks 2.5 crore user IDsIRCTC has intensified its crackdown on ticketing fraud, identifying 2.9 lakh suspicious PNRs and deactivating 2.5 crore user IDs between Ja...05 Jun, 2025, 11.52 AM IST
- Train ticket booking: New mobile app SwaRail launched by IRCTC; step-by-step guide on how to use it railway ticketIRCTC has introduced 'SwaRail,' a new ticket booking app for Android and iOS, developed by CRIS. Beyond ticket reservations, the app facili...24 May, 2025, 02.27 PM IST
- Up to Rs 10 lakh relief in train accident: How a 45 paisa IRCTC travel insurance can be a huge help for your family in case of death or disabilityIRCTC travel insurance: Do you know that IRCTC offers an optional travel insurance policy at just 45 paisa premium per passenger. This poli...21 Jun, 2024, 12.26 PM IST
- Delhi-Mumbai Rajdhani passenger finds cockroach in meal served on train, shares pictureA passenger travelling on a Rajdhani train was astonished to discover cockroach in a meal served.17 Dec, 2022, 06.20 PM IST
- Competition Commission of India orders probe against Railways, IRCTC for abusing dominant positionThe order follows a complaint by Meet Shah and Anand Ranpara residing in Gujarat's Ahmedabad and Rajkot, respectively, against the Ministry...12 Nov, 2018, 08.09 PM IST
- A Mumbai resident wins four year ‘Refund’ battle against IRCTCAfter filing a complaint in October of 2014, stating that he had not yet received his refund, he was told that he has missed the stipulated...28 Aug, 2018, 04.43 PM IST
- Task of food delivery on board trains to be given to hospitality companyHe said clean potable water is now available across various stations at reasonable prices.29 Mar, 2017, 04.06 PM IST
- IRCTC website inaccessible, needs drastic improvement: NCDRCThe apex consumer forum has directed IRCTC to make its website more consumer friendly, observing that it is "inaccessible" most of the time...23 Sep, 2013, 06.09 PM IST
- Railways to pay over Rs 50,000 for 2yr delay in processing refundForum has asked the Railways to examine rules governing time limit for claiming refund "so that consumers are not made to litigate for refu...02 Jun, 2013, 10.57 AM IST
- IRCTC gets relief from state commission on compensationState Consumer Disputes Redressal Commission has stayed an order which had directed IRCTC to pay Rs five lakh each to two passengers.29 Apr, 2013, 04.55 PM IST
- Flash-based storage solutions to help lift efficiencies of travel & banking portalsBetween 10 and 11 on any given day, the time when the railway tatkal bookings open, 40,000-45,000 tickets are sold online through the IRCTC...21 Jan, 2013, 04.32 AM IST
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