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IRCTC COMPENSATION
Man books retiring room through IRCTC by paying Rs 333 for western bathroom, ends up with Indian toilet in the room; court orders Rs 20,000 compensation- Train reaches destination 9 hrs late, passenger gets Rs 35,000 from Railways without proving any financial loss
- Tukaram Mundhe led-FDA ordered to pay Rs 5 lakh fine to a Pune sweet shop for suspending licence despite 98% compliance
- Senior citizen couple was denied full access to their reserved berths due to overcrowding; they pursued the matter against Indian Railways in consumer commission and won Rs 50,000 in damagesFamily bought reservation ticket to travel to Tirupati but due to overcrowding manyunreserved, waiting list and ticketless passengers occup...11 Aug, 2026, 04.08 PM IST
- IRCTC website not working? How to book confirm train ticket same day without using Tatkal serviceIRCTC Website and App Down: Passengers faced significant issues booking Tatkal train tickets on October 17, 2025. The IRCTC website and app...17 Oct, 2025, 01.06 PM IST
- IRCTC has stopped paying compensation to passengers for delay in private trains: RTIIRCTC confirmed the discontinuation of the compensation scheme for delayed private trains, effective February 15, 2024. The scheme provided...26 Dec, 2024, 11.44 AM IST
- Piyush Goyal indicates customers to get compensation for delayed freight deliverySpeaking at the foundation day of the Dedicated Freight Corridor Corporation of India Limited, Goyal said that it should make a commitment ...18 Jan, 2020, 08.02 PM IST
- Railways' 1st 'private' train Tejas posts Rs 70 lakh profit in first month of ops: SourcesTejas has run with an average occupancy of 80-85 per cent since it began operations on October 5.11 Nov, 2019, 11.10 AM IST
- IRCTC to pay around Rs 1.62 lakh as compensation for late running of Tejas ExpressSince it began commercial operations from October 6 for six days a week, the train has maintained a tight schedule. Under IRCTC's policy, a...22 Oct, 2019, 03.10 PM IST
- In a first, rail passengers to be compensated for delays on board IRCTC's Tejas Express trainAn amount of Rs 100 will be paid in case the delay is for over an hour and Rs 250 for delays of over two hours, the IRCTC said ahead of the...01 Oct, 2019, 05.57 PM IST
- Payout for delay, other freebies being planned for passengers of India's first 'private train'Those travelling by India’s first ‘private’ train would be given a slew of freebies, including a second meal.26 Aug, 2019, 09.01 PM IST
- Vindication is more than a compensationEven Rs 2 is a lot when personal dignity is at stake, not merely a railway ticket refund.13 May, 2019, 08.14 AM IST
- IRCTC sold Rs 28,475 crore train tickets, e-ticket sales up 14%A year ago, it had lost revenues of Rs 575 crore due to the same reason, which means it had to forego nearly Rs 1,268 crore in ticketing re...27 Oct, 2018, 09.07 AM IST
- Kanpur rail crash to test IRCTC insuranceOn September 1, the railways launched a scheme where any passenger could opt for an accident insurance cover of Rs 10 lakh by paying 92 pai...23 Nov, 2016, 12.13 PM IST
- IRCTC asked to compensate man for wrong train schedule infoThe forum relied on the fact that IRCTC refunded Rs 300, which means there was a delay in running of the train, and also the RTI reply kept...12 Aug, 2016, 12.58 PM IST
- IRCTC offers Rs 10 lakh insurance cover for passengersThe insurance would provide coverage against death, injury and disabilities caused due to accidents, IRCTC Chairman-cum-Managing Director A...25 Jul, 2016, 09.18 PM IST
- Death, baggage claims on Railways won’t be an endless journeySum assured for accident cover could be in the range of Rs 5 lakh to Rs 10 lakh. Baggage loss cover would range from Rs 5,000 to Rs 20,000.24 Jul, 2015, 06.17 AM IST
- Railways to pay over Rs 50,000 for 2yr delay in processing refundForum has asked the Railways to examine rules governing time limit for claiming refund "so that consumers are not made to litigate for refu...02 Jun, 2013, 10.57 AM IST
- IRCTC gets relief from state commission on compensationState Consumer Disputes Redressal Commission has stayed an order which had directed IRCTC to pay Rs five lakh each to two passengers.29 Apr, 2013, 04.55 PM IST
- IRCTC fined Rs 10 lakh for selling soft drinks above MRPA District Consumer Disputes Redressal Forum imposed "punitive compensation" of Rs 5 lakh each in two separate cases against IRCTC.27 Feb, 2013, 12.36 PM IST
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