The company said Contakt empowers customers with self-serve options and automation of routine tasks, and improves agent productivity with C...

Generative AI refers to a category of artificial intelligence algorithms that generate new outputs based on the data they have been trained...

Haptik’s advanced Conversational Commerce capabilities and CASHe’s AI-powered bot that matches the user’s inputs and automatically facilita...

After JioMart said its customers could now fill their shopping baskets within WhatsApp and pay either via JioMart or in cash when receiving...

As the world locked itself down and work came home, one industry gained: Conversational AI, which uses voice or chat bots to interact with ...

Given the accessibility of WhatsApp as a medium and people’s preferences to chat, Haptik said that it had built a chatbot called “nCov help...

Last year was significant for the firm, which saw Reliance Jio acquiring a majority stake in the company for $100 million.

AI and big data firm Crayon Data currently has close to 10-15% of its core team coming from liberal arts and humanities backgrounds.

The platform has already received an overwhelming response from the residents of the state.

Future Pay used Haptik’s platform to enable two important new product features on their Android and iOS apps: a Quiz bot and a Shopping Lis...

Leading Indian AI based platform collaborates with Amazon Web Services to offer chatbot solutions to Indian users.

TimesJobs powered 'Artificial Intelligence' community - Times AI Hub - conducted its maiden event at IIT Delhi to discuss the industrial us...

As much as building an AI bot requires engineering talent, having the right soft-skills talent is becoming as important, if not more, to ma...

The bank is also using artificial intelligence to replace "dumb search" on its website with something that is more intuitive.

All these platforms leverage artificial intelligence, wherein the machine that works in the background keeps becoming more ‘intelligent’ as...