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GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT
Want a desirable romantic partner? Psychology reveals the one personality trait that gives confidence to pursue themA study published in the Journal of Personality found that people with a stronger "promotion orientation", a mindset focused on growth, ach...- Psychology says loneliness inside a relationship hurts deeply: Why being with someone can still feel empty when emotional connection disappearsPsychology does not suggest that a relationship is destined to fail simply because partners experience emotional distance. Relationships na...
- Trust is no longer free: Indian consumers are willing to pay extra, says surveyIndia's home services market is changing. Consumers are now paying more for verified service providers. This shift is driven by a desire fo...
- Banks court wealthy Indian diaspora in $50 billion deposit driveIndian banks are launching a global campaign to attract over $50 billion in deposits from the diaspora. This initiative aims to strengthen ...
- The next big money game is here. Everyone wants a seat at the tableIndia's wealth management scene is experiencing a remarkable transformation. With the rapid rise of affluent households, there’s a surge in...
- Syndicate Finance bridges the execution gap for India's export-ready textile manufacturersAs India cements its position in global apparel supply chains, structured lending is emerging as the critical enabler and Syndicate Finance...
- Quote of the day by Helen Mirren: 'The great marriages are...' Life lessons on relationships, happiness, companionship, partnership and human nature by Academy Award winning British actorQuote of the day by Helen Mirren highlights the importance of partnership in marriage. The Academy Award-winning British actor said, “The g...
- Proverb of the day: 'The woman cries before the wedding and the man...' Life lessons from Polish saying on marriage, relationships, love, happiness and sorrowProverb of the day highlights a traditional Polish saying that reflects emotions, responsibilities, marriage, relationships, love, happines...
- Employee optimistic about getting supervisor role calls boss to apologize for being late; ‘super awesome’ manager reveals it was just ‘stress’ playing tricks on himAn employee seeking a promotion experienced a moment of panic after waking from an evening nap. He believed he had overslept and missed his...
- Quote of the day by Marilyn Monroe: ‘All a girl really wants is for one guy to prove to her…’ Timeless truth about trust and relationships, and how women may believe not all men are the sameQuote of the day: For Marilyn Monroe, a woman whose life was often misunderstood, this message may have been one of her most heartfelt obse...
- Psychology says people accept bad behavior from partners that they would never tolerate from friends: Harville Hendrix's insights explain whyAccording to the psychological insights of Harville Hendrix, people often put up with behaviors from romantic partners that they would neve...
- India "top priority" for France ahead of G7 Summit, focus on West Asia and strategic defence tiesFrance views India as a top priority partner. Ahead of Prime Minister Narendra Modi's visit, French sources emphasized a special relationsh...
- Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...
- BFSI’s new trust economy: Why privacy is the quietest driver of growthWith India's DPDP framework taking shape, forward-looking financial institutions are turning privacy into a competitive advantage with supp...
- Meta launches business agent AI to automate customer service, sales and business operationsMeta has unveiled Meta Business Agent, an AI-powered assistant designed to help businesses automate customer support, sales, scheduling and...
- Inspirational quote of the day by Bill Gates: “Your most unhappy customers are your greatest source...”Quote of the day: Bill Gates' words highlight the importance of unhappy customers. Their feedback reveals flaws and areas for improvement. ...
- Carlyle-backed Viyash Scientific buys Italy’s BioForLife for Rs 188 croreViyash Scientific, backed by Carlyle, is acquiring Italy's BioForLife for Rs. 188 crore. This move aims to build a leading global companion...
- Business Quote of the day by Ray Kroc: ‘No self-respecting salesman makes the same…’ Key sales insight by the man behind transformation of McDonald’sRay Kroc, the man behind McDonald's global success, believed in tailoring pitches. He compared sales to baseball, stating no two clients ar...
- The great food delivery reset: How small restaurants are challenging commission-driven delivery modelsIndia's booming food delivery sector faces a growing challenge as independent restaurants question the sustainability of high commission fe...
- TVS Supply Chain forms JV with Italy's ALA Group to foray into aerospace and defence segmentTVS Supply Chain Solutions is entering the aerospace and defence sector through a joint venture with Italy's ALA Group. This collaboration ...
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