From strict tracking systems and performance-based layoffs to controversial new policies on learning and billable days, India’s tech and IT...

A transformative shift in India’s work culture is emerging, as the country seems to be inching towards its own version of China’s 996 work ...

Genpact has clarified it follows a nine-hour workday, not ten, amid backlash over reports of extended hours. Employees and HR experts criti...

Genpact faces employee opposition after increasing daily work hours to ten. Employees express concerns about work-life balance and producti...

An FIR lodged by Raj’s wife, accessed by ET, alleged that 35-year-old Raj was not given the opportunity to present his side.

Faced with the ever-increasing challenge of women dropping out of the workforce, companies are putting in place policies to attract and rec...

Facebook directly employs content moderators but also outsources the task of screening posts.

Equity analysts are also attempting to parse the impact of tax reform, saying more clarity would come when the companies report their fourt...

Genpact is consolidating most of its maternity benefits,which already existed, under what it termed the 'Returning Moms Programme'.

Called Career 2.0, the programme, targeted at qualified women who have worked in great companies, is meant to feed the leadership pipeline ...

The centre will carry out research, and establish thought leadership to help create contemporary laws and policies that promote equality an...

India's largest BPO firm Genpact said it is putting in place a strategy to capitalise on opportunities in the US healthcare sector.

India’s largest business process outsourcing firm Genpact claims to have cracked the Chinese technology services market.

Pramod Bhasin, Genpact’s CEO and president, explains why SEP is relevant, and also the outlook for BPO sector and more.

Max New York Life Insurance is outsourcing customer service work to BPO firm Genpact, as part of an internal restructuring exercise.

The healthcare policy for the ITeS sector is expected to be finalised at a national conference in Bangalore in October end after discussion...

BPO cos are cracking the whip on employees who leave without intimating the company.