BPO major Genpact today said its master services agreement (MSA) with financial services major Wells Fargo has been extended through Decemb...

According to industry players, the $1.6-bn Genpact does not fit the bill for IT biggies as it comes with low-end voice work and will hit ma...

BPO major Genpact on Monday said it has acquired 100 per cent stake in High Performance Partners (HPP).

India’s largest BPO firm Genpact on Wednesday announced the acquisition of Noida-based IT services company Headstrong for $550 million, mar...

Pramod Bhasin, Genpact’s CEO and president, explains why SEP is relevant, and also the outlook for BPO sector and more.

EXL Services COO Rohit Kapoor examines some of the issues and concerns around the US slowdown and its impact on the company and the Indian ...

Citi is believed to be looking at taking a strategic decision on all its BPO operations globally. Over 40% Indians net latest job online

The race to acquire Aviva Plc’s BPO’s assets in India, run by Aviva Global Services (AGS), is hotting up.

Vikram Pandit, the new Citigroup CEO, will have to add his home country India to the long list of problems he must resolve.

An end to the long search for Citigroup BPO’s buyer finally seems to be in sight. Genpact is said to be ahead in the race for the BPO.

WNS' major client First Magnus has filed for bankruptcy due to subprime woes in the US, and will not be outsourcing any more work to the In...

The sale of Citigroup’s captive BPO in the country is a few steps closer to being concluded.

Although the financial woes of the US mortgage industry with the subprime market have had their tremors hitting some Indian information tec...

Genpact, the country's largest BPO, said it is actively eyeing and bidding for acquisitions. It plans to raise about $600 million through a...

NRI venture capitalist Vinod Dham’s New Enterprise Associates (NEA) has picked up a minority stake in KK Birla-promoted mortgage BPO ISGN f...

Recent trends of fluctuating rates and increasing regulation is squeezing margins in the mortgage mkt.

Genpact, India’s leading BPO services and technology solutions firm, has decided to buy US-based Money-Line Lending Services, a specialised...