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GENAI BOTS
Agentic AI finding solid traction at enterprises on clear tech use casesCompanies such as IBM and Automation Anywhere are also doubling up on the India market by setting up innovation centres and hiring more peo...- Startups chase finserv companies seeking GenAI customer support use casesWith agentic AI, banks can solve a large part of their customers' basic queries by software, instead of dedicating teams with human agents....
- Local insights drive Google's global AI evolution as Gemini gains groundAdoption in the country lags due to a lack of skills or guidance, difficulty getting started, and a lack of time or resources, a survey by ...
- How Generative AI is transforming industries and building new startup opportunitiesIndia’s burgeoning AI adoption presents a unique opportunity for startups to innovate and thrive.
- GenAI could increase banking operations' productivity up to 46% by 2030: EY reportGenerative AI is set to boost productivity in India's financial services by up to 38% by 2030, and up to 46% for banking operations, accord...
- Technology-led personalisation is transforming ecommercePowered by advanced technologies like AI, VR, and GenAI, customisation can create deeply tailored shopping experiences. These innovations e...
- AI startup Alchemyst raises pre-seed round led by Inflection Point Ventures, othersThe company plans to use new funds to enhance its GPU and technology infrastructure, scale operations, and support team development. Aiming...
- Oil and gas companies dig deep for AI goldThe oil and gas industry is increasingly adopting AI and gen AI to optimise operations across the value chain, from exploration to refining...
- Why GenAI might pose a risk to itselfIn 2017, Facebook's AI bots Alice and Bob developed their own language, leading to the experiment's halt and sparking global AI concerns. A...
- Accelerating with AI: Startups share how they are turning the gears with GenAIThe application of AI is not limited to just customer-facing chatbots and it is also being used for behind-the-scenes applications in areas...
- US retailer Target to deploy GenAI chatbot across stores to assist staffTarget, one of the biggest retailers in the US, is bringing generative AI to its operations by introducing Store Companion, a chatbot train...
- Banking on GenAI: The artificially intelligent future of financeTop Indian banks like SBI, HDFC, and Axis are adopting GenAI for better services. Data shows that the BFSI sector's IT spending was a whopp...
- Ghosts in the machine: Peril of hallucinations in GenAI chatbotsHallucinations are a big issue while deploying GenAI-based chatbots. Hallucination is a phenomenon where an AI chatbot offers factually inc...
- ET Explainer: Cloudflare's new tool aims to block AI bots from scraping website contentCloudflare has introduced a new tool to block AI bots from scraping website content. The tool aims to protect content publishers from unaut...
- Bot voyage: Can GenAI-based innovation ease turbulence in air travelIndia's aviation sector embraces cutting-edge AI solutions to enhance customer experience, optimize operations, and propel efficiency, revo...
- HCLTech infuses GenAI into MRO solution to drive enterprises' asset utilisationHCL Technologies enhances its MRO solution with GenAI capabilities, optimizing asset utilization and streamlining maintenance processes in ...
- The rise of AI in recruitment process: How companies are using artificial intelligence for hiringCompanies use AI tools like GenAI bots for candidate sourcing, resume screening, and skills assessment. HR executives say AI makes hiring q...
- How to use Bajaj Allianz General Insurance's Gen AI Bot to understand your insurance cover betterBajaj Allianz General Insurance launches Insurance Samjho, a Gen AI powered Bot, to simplify insurance complexities and provide personalize...
- Generative AI making customer support conversations more human, leading to wider adoptionArtificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing cus...
- Yellow.ai deploys 30% of global generative AI bots domesticallyWhile markets like the US are mostly using GenAI for customer support in a bid to cut costs, India Inc. is using them as an opportunity to ...
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