Freshworks announced job cuts as it ramps up AI focus. This and more in today's ETtech Top 5.

Apple's outgoing CEO Tim Cook expressed immense excitement for India, highlighting strong double-digit growth in iPhone, iPad, and Mac sale...

Apple CEO Tim Cook is thrilled about India's market potential. iPhone, iPad and Mac sales are growing strongly. Despite this success, Apple...

Freshworks reported a $39.7 million profit in the October-December quarter, reversing a $23.8 million loss a year earlier, as rising adopti...

Freshworks reported a strong March quarter, with revenue increasing by 19% to $196.3 million and a significantly narrowed net loss. The com...

The Chennai and San Mateo, California-headquartered firm reduced its net loss by around 21.7% to $21.9 million during the quarter under rev...

Srinivasan Raghavan comes with over two decades of leadership experience in the enterprise SaaS industry. He joins the executive management...

Freshworks Inc has appointed Shelton Rego as Vice-President of Sales India operations. Rego will oversee regional business strategy, market...

Freshworks, which counts Nucor, S&P Global and Bridgestone as its clients, offers an IT service management product called Freshservice, whi...

During the June quarter, Freshworks had 855 customers providing it with annual recurring revenue (ARR) of more than $100,000, against 737 s...

Malik will focus on accelerating revenue growth and will lead all the global go-to-market teams, Freshworks said.

During 2020, the company unveiled Freshworks CRM, a single solution that unifies the customer journey with out-of-the-box capabilities and ...

The company's chat, telephony and support software saw a surge in demand as clients looked to manage spikes in both demand and support requ...

The customer engagement software company said TCS brings deep customer relationships, multiple-domain expertise and modern thinking in prov...

It’s a season of mergers and acquisitions in the startup space as established players venture out for new buys.

It said this engagement AnsweriQ will help enhance customer servicing and comes on the heels of nearly 60% year-over-year growth in billing...

Freshworks has been introducing its customer engagement and associated software products across regions.