The company said Woodside will be responsible for leading Freshworks’s global business operations and strategy.

Freshworks’ market cap stood at $13.56 billion compared to Zendesk’s $12.1 billion — a decline of 16% since Oct. 28 when Zendesk announced ...

As of now, savvy Indian investors are infatuated with newly listed Freshworks Inc, which by their own admission made over 500 employees cro...

Freshworks Inc, a company that Girish Mathrubootham cofounded in 2010, has become the first Indian SaaS startup to list on the Nasdaq, open...

Freshworks had priced its initial public offering (IPO) above the top end of the range to raise $1.03 billion. It had earlier raised its pr...

The San Mateo, California-based firm joins a slew of listings from the software and technology sector. Most such debuts have seen strong in...

Freshworks plans to confidentially submit paperwork for the offering to the U.S. Securities and Exchange Commission in the coming weeks, ac...

During 2020, the company unveiled Freshworks CRM, a single solution that unifies the customer journey with out-of-the-box capabilities and ...

The company's chat, telephony and support software saw a surge in demand as clients looked to manage spikes in both demand and support requ...

Freshworks Inc. on Thursday night announced that that it had acquired Flint, an IT orchestration and cloud management platform, to bolster ...

The customer engagement software company said TCS brings deep customer relationships, multiple-domain expertise and modern thinking in prov...

The executive appointment comes on the heels of the company surpassing $200 million in annual recurring revenue, doubling in the past 18 mo...

Now, inside Slack, support agents can directly collaborate with teammates in other departments, such as billing, sales, and logistics, to s...

It said this engagement AnsweriQ will help enhance customer servicing and comes on the heels of nearly 60% year-over-year growth in billing...

Freshworks has been introducing its customer engagement and associated software products across regions.

T-Hub will scout the best and varied tech talent to build innovative products by using AI, computer vision and data analytics on a SaaS pla...

Freshworks is on a spree expanding in the Asia-Pacific region, too, doubling its customer base in the region over the last two years.